Territory Account Manager

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

TERRITORY ACCOUNT MANAGER – TECHNICAL GLASS PRODUCTS - REMOTE CALIFORNIA, WEST COAST

  
Territory Account Manager – Technical Glass Products

The Territory Account Manager establishes TGP as the preeminent manufacturer of fire-rated and specialty daylighting materials in all covered markets by performing a variety of duties associated with development of the TGP sales territory.  To meet or exceed sales quota set by the Sales Director, a Territory Account Manager solicits, develops, and closes business opportunities. 

What You Will Do:

• Provide consultation to both the architectural community as well as the glazing community in a defined territory.

• Regularly call on all glazing contractors in the territory to develop relationships, establish trust, and create opportunities for product sale.  This includes soliciting potential customers (“cold calling”).

• Travel to all areas of the territory making presentations to groups of 10 to 100 architects/ design professionals.

• Read and interpret constantly developing technical and specific code information as it relates to fire protection and TGP’s growing product line.

• Provide professional, prompt, and courteous service to all who inquire about TGP’s products

• Stay abreast of all competitor activity in a specific territory, including competitor’s product development, marketing activity, and customer solicitation.

• Collaborate with Territory Manager and customers in the territory regarding specifications, scope of work, product selection, and the bid process.

• Work very closely with the Territory Manager to develop business, define opportunities, and make quick and accurate decisions regarding potential sales.

• Sort, maintain and manage glass and assembly quotes and opportunities and engage in follow-up by using CRM software program.

• Update CRM regularly with new information, email and phone correspondence, pricing and opportunity developments, and job-specific notes as required.

• Manage the Distributor and OEM network of TGP customers in their territories.  This includes training the sales staff of the distributor and keeping them current on changes in codes and products.

• Respond to online quote requests, CAD drawing and BIM requests and general information requests.

• Use product inquiries to create “Grab and Go” presentations at architecture firms and solicit visits for job-specific meetings as required.

• Respond to current and prospective customer inquiries regarding products, payment terms, orders, etc.

• Prepare, process, review and monitor various documents, such as price quotes, job orders, etc.

• Develop strong awareness of “good” vs “bad” customer and maintain the ability to work with both.

• Assist with the planning of sales exhibits, makes presentations at trade shows, customer offices, etc. to explain products and systems.

• Perform other related duties as assigned

What You Need to Succeed:

• High School diploma or equivalent and BA/BS required.

• 5+ years of sales or customer service experience required.

• Ability to work independently in a fast-paced, dynamic environment.

• Ability to manage multiple tasks and priorities simultaneously.

• Knowledge of the products and technology associated with glass, fire-rated glazing, vertical and horizontal framing systems and channel glass.

• Ability to coordinate work with sales, engineering, and production staff for the efficient and accurate quote generation, order placement and product delivery.

• Ability to organize and manage multiple priorities simultaneously for self and other team members.

• Ability to solve a variety of sales and customer service-related problems, develop methods to improve the efficiency and effectiveness of work processes and assist others in solving work problems and improving work processes. 

• Skill in both written and verbal communication.

• Skill in establishing and maintaining effective working relationships with those contacted in the course of work.

• Skill in using computer application software used in generating quotes, bids, proposals and orders.

• Skill in making professional presentations to large groups and one-on-one.

• Strong team orientation, attention to detail, flexibility, and initiative.

• Commitment to company values:

• Integrity – We are honest, trustworthy, and respectful of others with the courage and competency to do what is right.

• Teamwork – We value and respect individual strengths and believe that through collaboration we achieve greatness.

• Innovation – Our success is based on creativity, fostered in an environment of enthusiasm, continuous improvement, and encouragement of personal growth.

• Service – We are passionate about providing customers and partners with the highest quality and timely solutions for every need.

• Follow all safety requirements and keep work area clean and orderly

Allegion is a Great Place to Grow your Career if: 

• You are seeking a rewarding opportunity that allows you to truly help others.  With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.

• You value personal well-being and balance, because we do too! 

• You’re looking for a company that will invest in your professional development.  As we grow, we want you to grow with us. 

• You want a culture that promotes work-life balance.  Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! 

What You’ll Get from Us: 

• Health, dental and vision insurance coverage, helping you “be safe, be healthy”  

• A commitment to your future with a 401K plan, offering a 6% company match and no vesting period 

• Tuition Reimbursement  

• Employee Discounts through Perks at Work 

• Community involvement and opportunities to give back so you can “serve others, not yourself” 

• Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching 

Apply Today!

Join our team of experts today and help us make tomorrow’s world a safer place!

We Celebrate Who We Are! 

Allegion is committed to building and maintaining a diverse and inclusive workplace.  Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do.   We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

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Allegion is an equal opportunity and affirmative action employer

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