At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen.
Are you looking for a role where you can lead with integrity, helping those around you to achieve their targets and thus make sure exams are delivered?
If the thought of leading a team of seasonal workers, who help to ensure the smooth running of exams, sounds like a exciting opportunity - then this could be a great fit.
At AQA, our busy and dynamic Operational Departments manage a range of tasks from supporting our Examiners through the exam period to processing the exam papers as they are received and offering guidance during the summer Appeals process; all in order to ensure students get the right grade at the right time. To achieve this, we bring on hundreds of seasonal workers and we need a great set of leaders to guide them!
You’ll play an important role by allocating work within your team, driving performance to meet KPIs and supporting us to deliver best in class customer service.
We're looking for people who can demonstrate:
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Strong leadership skills
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Ability to work as a member of a team and to use your own initiative
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Excellent communication and customer skills (including verbal and written)
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Ability to remain calm and focused whilst working to strict deadlines
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Exceptional planning, organisation and administrative skills
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Knowledge of MS Office and the ability to pick up new computer systems
We’ll make sure you’re equipped and trained in AQA process, so you'll become a core part of a diverse and supportive team; all working towards delivering exam results on time across the country.
Hourly rate: £14.88 p/h
Start dates: April (or early May)
End date: A selection in August (depending on workflow)
Hours: 35 hours a week; 7 hour shifts between 8am and 7pm. Weekend shifts will be shared amongst the team. There may also be opportunities for additional hours, depending on business need and availability.
Location: Some departments required full time office based work in our University of Manchester Campus Offices and others may offer Hybrid working options.
Interested?
Click “Apply” and select “Create Account” to set yourself up a Workday Applicant Account.
Applications are currently ongoing until we have had the required number of successful interviews; therefore we reserve the right to close this advert without prior warning. An early application is therefore encouraged. We aim to review all applications regularly and provide outcomes in a timely manner.
Recruitment Agencies
We have a preferred supplier list (PSL) in place.
Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.
What We Do
At AQA, we’re proud to be the leading provider of accessible qualifications and support services for teachers and students. We set and mark around half of all GCSEs and A-levels taken in the UK every year; we ask the questions that matter, so that every learner can achieve the results they deserve.
Teachers and learners are at the heart of everything we do. As an independent education charity, any money we make is reinvested back into research so that every learner receives fair and inclusive assessment. We’re always here for our teachers and support them through free training, expert guidance and unbeatable resources. As the most chosen awarding body, we have the biggest teaching community too – teachers are in good company with AQA.
The AQA Group also includes Exampro, TQUK, Project Q, AlphaPlus, Grademaker.
