Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
About the job
Are you a customer-oriented, responsible individual with a strong service mindset? Are you seeking an opportunity to join an international company? If so, we have the perfect position for you as an Order Execution Assistant in our Service Parts team at Alfa Laval, Aalborg. Your main focus will be to provide exceptional service and support to our global customer base by efficiently managing orders and shipping documentation.
Key Responsibilities:
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Handling customer orders and liaising with our sales offices.
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Managing shipping details and documentation.
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Addressing order improvements and handling complaints.
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Coordinating returns with our logistics centre.
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Ensuring timely follow-up on department tasks and optimizing efficiency.
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Handling customer invoicing, including credit processing.
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Communicating with customers regarding any delays.
Who are you?
To excel in this role, we envision that you have an office education or similar background, with several years of experience in tasks related to shipping being a plus. Familiarity with ERP systems, such as Axapta, is advantageous.
Desired Personal Skills:
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A collaborative team player who shares knowledge and works effectively with colleagues.
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Customer-oriented with a keen eye for detail.
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Committed to meeting customer expectations with a focus on high-quality service and continuous improvement.
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Possessing a structured and systematic approach to task management.
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A flexible mindset with a solution-oriented approach.
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Skilled in building long-term relationships based on trust and expertise.
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Capable of delivering messages in an engaging and motivating manner.
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A motivated individual with a positive outlook on people.
As part of a global organization, speaking and writing English is a prerequisite.
This is a temporary position covering until May 2026.
For more information, please contact
Team Leader, Rikke Hovmand Vingaa at [email protected] or Talent Acquisition Partner, Regitze Stenholt Skytte Jørgensen at [email protected].
Please send your application no later than 08.04.2025.
At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, for this particular role, we are prioritizing candidates who are currently residing in Aalborg or have an established presence in the area.
We are conducting a continuous review of received applications. We do not accept applications via email, due to General Data Protection Regulation (GDPR).
We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this, we apply Pymetrics assessments. Upon application, you will be invited to play the assessment games and completing them is mandatory.
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Top Skills
What We Do
Pioneering positive impact!
Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success, elevating the quality of life across society, and driving progress towards a more sustainable world.
Alfa Laval is a leading global provider of first-rate heat transfer, separation, fluid handling products separation, and fluid handling products. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements – in energy, the environment, food, and the marine industry.
Alfa Laval today has customers in some 100 countries, employs more than 21,300 people, and annual sales were SEK 63.6 billion (5.5 BEUR) in 2023. The company is listed on Nasdaq Stockholm. Alfa Laval contributes to 15 of the 17 UN Sustainable Development Goals. Our solutions make a difference in daily life. You can learn more on our website about how our products work, and how they are used in industries worldwide.
We welcome your engagement, comments and questions - our guidelines and moderation policy for Alfa Laval channels on social media can be found here: https://www.alfalaval.com/legal/community-guidelines/
Personal data will be handled in accordance with the Alfa Laval Privacy Policy. https://www.alfalaval.com/privacy
