Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
Job Description:
At Regions, the Telecommunications Network Control Analyst directs and resolves network trouble tickets. Additionally, this role answers network operations support calls and trouble tickets.
Primary Responsibilities
- Manages and coordinates telecommunication carriers, vendor support, and other Regions support groups to resolve issues and outages on the Regions local area networks (LAN) and wide area networks (WAN)
- Analyzes and monitors network performance
- Provides network support and resolves connectivity issues
- Configures hardware and software to optimize network communication
- Sets up LAN and WAN networks, as well as Voice Over Internet Protocol (VoIP) devices
- Manages internet protocol (IP) addresses and resolves conflicts
- Monitors and maintains network servers
- May lead projects or act as resource to associates with less experience
This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.
Requirements
- Associate's degree
- Four (4) years work experience in telecommunications or network troubleshooting
Preferences
- Bachelor's degree
Skills and Competencies
- Background experience and skills in troubleshooting and supporting an enterprise level LAN/WAN environment
- Experience with network monitoring, network analysis, router and switch configuration, LAN and WAN troubleshooting and/or working with carrier services
- Proficiency in Microsoft Word and Excel
- Skills and experience with routing and switching, network, internet, network monitoring and analysis tools
- Strong organizational and communications skills
- Experience with network monitoring, network analysis, router and switch configuration, SDWAN / MPLS
- Proficiency in MS Office Suite, PowerBi, API, Python
- Background experience and skills in troubleshooting and supporting an enterprise level WiFi, VOIP , IP Address Management.
- Be part of Network On Call rotation
Position Type
Full time
Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
Job Range Target:
Minimum:
$72,125.90 USD
Median:
$95,690.00 USD
Incentive Pay Plans:
This job is not incentive eligible.
Benefits Information
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.
https://www.regions.com/welcometour/benefits.rf
Location DetailsRiverchase Operations Center
Location:Hoover, Alabama
Equal Opportunity Employer/including Disabled/Veterans
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.
Top Skills
What We Do
Regions Financial Corporation (NYSE:RF), with $144 billion in assets, is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. Regions serves customers across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates approximately 1,300 banking offices and 2,000 ATMs. Regions Bank is an Equal Housing Lender and Member FDIC. Additional information about Regions and its full line of products and services can be found at www.regions.com.
Our Company Mission
We are Regions. And ours is a vibrant mission. Make life better. Make life better for associates. Make life better for our customers. Make life better for our communities. This is our roadmap to success. Our roadmap to create strong, consistent shareholder value.
Regions' five core values guide everything we do:
• Do What Is Right
• Put People First
• Reach Higher
• Focus On Your Customer
• Enjoy Life
