Technology Support III AWS,Kubernetes ,Linux ,Shell Scritping,Terraform

Posted 2 Days Ago
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Bengaluru, Karnataka
Hybrid
Mid level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
As a Technology Support Lead, you will ensure the stability and performance of our production services, troubleshoot and resolve issues, monitor environments for anomalies, and manage incident, problem, and change management processes.
Summary Generated by Built In

Job Description
There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.
As a Technology Support Lead within the Consumer and Community Banking Line of Business, you will take on a pivotal role in guaranteeing the operational stability, availability, and performance of our production services. Your critical thinking skills will be essential as you manage daily maintenance of the firm's systems. Your responsibilities will include identifying, troubleshooting, and resolving issues to ensure a seamless user experience.
Job responsibilities

  • Deliver end-to-end application and infrastructure service for business operations.
  • Execute policies ensuring engineering and operational stability.
  • Monitor production environments for anomalies and address issues.
  • Escalate and communicate issues to stakeholders for resolution.
  • Lead incident, problem, and change management for technology systems.


Required qualifications, capabilities, and skills

  • Formal training or certification on software engineering concepts and 3+ years applied experience
  • Demonstrate proficiency in AWS Cloud Platform, including system design and development.
  • Utilize infrastructure as code tools like Terraform and Helm chart effectively.
  • Design and manage Kubernetes clusters across various environments as a platform engineer.
  • Experience with Kubernetes services, deployments, and security policies.
  • Strong experience in Terraform, Python, and Shell scripting.
  • Independently design, build, test, and deploy code using infrastructure as code tools.
  • Experience with CI/CD tools such as Jules, Spinnaker, or Jenkins.
  • Set up monitoring and alerting for Kubernetes clusters using Grafana, Prometheus, and Splunk


Preferred qualifications, capabilities, and skills

  • Should be able to lead by example and guide the team with their technical expertise.
  • Should be able to identify risks/issues for the project and manage them accordingly.
  • Exhibit strong SQL skills, with preference for PostgreSQL, AWS RDS, Aurora, or Teradata.


About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Top Skills

AWS
Kubernetes
Python
SQL

What the Team is Saying

Nick S.
Lupe C.
Edwin T.
Dawn T.
Meng M.
The Company
HQ: New York, NY
289,097 Employees
Hybrid Workplace
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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