Technology Operational Risk Management Lead - Governance, Risk & Controls - Vice President

Posted 6 Hours Ago
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Tampa, FL
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
As a Technology Operational Risk Management Lead, you will assess and evaluate the governance practices, control frameworks, and risk treatments within the technology and cybersecurity landscape at JPMorgan Chase. Your role involves collaborating with senior management, identifying risks through key indicators, and ensuring compliance with regulatory standards.
Summary Generated by Built In

Job Description
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Technology Operational Risk Management Lead for the Governance, Risk and Controls (GRC) team within Compliance, Conduct and Operational Risk Technology & Cybersecurity (CCCOR T&C), you will evaluate and identify control design and/or execution deficiencies of the first line's GRC team's delivery of risk & controls framework, control integration & assessment, risk treatment & analytics, and governance and reporting practices. You will need to be comfortable working with a wide range of stakeholders including senior management, and maintain credible relationships across technology and control organizations.
CCOR T&C is a group within the Compliance, Conduct and Operational Risk (CCOR) organization and is responsible for the design and oversight of the second line of defense independent risk management program for technology and cybersecurity risks, leveraging the Operational Risk Framework, regulatory guidance (e.g., FFIEC, Heightened Standards, etc.) and laws, rules, and regulations.
Job Responsibilities

  • Assess the governance practices pertaining to the development, adherence and maintenance of technology policies, standards, and procedures.
  • Evaluate Global Technology's framework to ensure sustainable industry best practice, regulatory and threat-informed risk and controls.
  • Challenge first line control implementation and execution.
  • Identify thematic risk based on key risk indicators and key performance indicator metric performance.
  • Assess prioritization and treatment of control findings for Global Technology, along with action-oriented reporting to support operational risk decisions.
  • Execute monitoring and testing activities to detect operational risks introduced throughout the technology lifecycle.
  • Challenge Global Technology's CORE implementation as needed.
  • Respond to CORE non-objection requests including but not limited to: engaging with CCOR T&C SME's; coordinating decisions across stakeholders; capturing evidence in the request log; writing the 2LOD rationale; and submitting final decisions.
  • Serve as the CCOR CORE Framework SME and drive CORE oversight across CCOR T&C, collaborating with peers and responding to questions.


Required Qualifications, Capabilities, and Skills

  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • 5+ years of experience in technology risk management and controls governance
  • Knowledge of industry frameworks such as NIST, ISO, FFIEC, FSP and Heightened Standards.
  • Familiarity with laws and regulations related to tech & cyber including privacy and outsourcing
  • Experience in providing independent review and challenge of first line of defense technology and cybersecurity assessments and controls
  • Strong written, verbal, analytical and problem-solving skills
  • Ability to successfully communicate and influence management on all levels.
  • Ability to work independently or with limited instruction.
  • Demonstrated proficiency in MS Office applications (Word, Excel, PowerPoint)


Preferred Qualifications, Capabilities, and Skills

  • Experience with modern technologies such as public and private cloud (AWS, GCP, Azure, etc.) is a plus.
  • Professional certifications such as CISA, CRISC, and CISSP are a plus


About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.

Top Skills

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The Company
HQ: New York, NY
289,097 Employees
Hybrid Workplace
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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