Technology Consultant - Smart Components

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

As a Technology Consultant you are responsible for technical support in pre-sales activities for a specific range of products within a defined region. You support our sellers in conversations with customers about our solutions. You have deep application, industry, product, technology or solution knowledge within Western Michigan. You will report to the Technology Consultant Manager and will work predominately in-person with clients and partners in Michigan and Ohio.

Your Responsibilities:

Partner with the sales team in promoting the product range to existing and new customers; update customers on new products and technology, as related to their industry and application.

Participate in trade shows, seminars and similar marketing activities; offer demonstrations to customers.

Support market access (distributors and system integrators) in conveying the value of our products and technology; support the launch of new products to the sales teams and channel.

Work with our Tech Support team on post-sales product issues.

Validate and resolve product compatibility issues within architectural solutions and provide guidance to customers.

Use your domain expertise as as resource for internal partners and to advise customers on our products, solutions and services.

Build a network of executives within the business sector to obtain market intelligence on industry trends and identify opportunities for expansion.

How You Work:

• Build customer relationships and provide customer-centric solutions.
• Plan and prioritize your work to meet commitments aligned with our goals.
• Adapt approach and demeanor in real-time to match the shifting demands of different situations.
• Learn through experimentation when solving new problems, using both successes and failures as learning fodder.
• Gain the trust of others through integrity and authenticity.
• Relate openly with diverse groups of people.
• Achieve results, even under tough circumstances.
• Build partnerships and work with others to meet shared goals.
• Maneuver through complex policy, process, and people-related organizational dynamics.

The Essentials - You Will Have:

• Bachelor's degree or equivalent years of relevant work experience
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visa, now or in the future, for this job opening.
• A valid driver's license.
• The ability to travel locally 50% of the time to customers

The Preferred - You Might Also Have:

• Bachelor's degree in engineering or other technical related field.
• 5+ years of experience in technical sales
• Familiarity with outcome-based selling
• Knowledge of industry strategies
• Demonstrated technical expertise in controllers, networks (ethernet), and knowledge of motor control and sensing/safety/safety sensing systems

What We Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to set a schedule flexible with your personal life.
• To learn more about our benefits package, please visit at www.raquickfind.com.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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Rockwell Automation is an Equal Opportunity Employer including disability and veterans.

If you are someone with a disability and you need assistance or reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7427.

We are an Equal Opportunity Employer including disability and veterans. 

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.