Technology and Innovation - Managed Services ERP - Director

Enabling systems and automation to deliver accurate data and analyses is critical for high performing organizations. Riveron helps companies optimize and engage technologies to streamline and scale the business, allowing them to operate leaner, focus on human capital, and turn data into information and action.

Riveron’s approach focuses on people, process, and technology, which helps clients understand the power and potential of technology, implement tailored solutions, and execute the programs that transform their business.

Our Technology Enablement services include Technology Advisory, Business Applications (ERP, CRM, HCM), Financial Close & CPM, and Data and Analytics. 

Who You Are:

• Bachelor's or Master's degree in Computer Science, Information Technology, or related field
• 10+ years of experience in ERP consulting and managed services
• Experience managing a team of consultants and overseeing client delivery
• Strong understanding of NetSuite ERP and proficiency with Salesforce, Celigo, Boomi, and other relevant cloud platforms
• Excellent communication skills and ability to work with clients and cross-functional teams
• Demonstrated ability to manage a portfolio
• Ability to think strategically and execute tactically
• Experience with Sales and Business Development is a plus
• Certifications: NetSuite SuiteFoundation and NetSuite ERP Consultant 

What You'll Do:

• Provide strategic leadership for ERP Consulting Services, aligning with organizational goals and vision. 
• Cultivate and maintain strong client relationships as the primary point of contact for key accounts. 
• Oversee end-to-end planning, implementation, and proactively engage with clients to understand evolving needs and ensure the delivery of exceptional consulting services. 
• Collaborate across teams to optimize service delivery processes, ensuring timely issue resolution and enhancing overall client satisfaction. 
• Establish and enforce quality assurance processes across client portfolio. 
• Conduct regular reviews and audits to identify areas for improvement, implementing corrective actions for enhanced efficiency. 
• Define and track key performance indicators (KPIs) for the ERP, CRM, Integration, Data Analytics Consulting Services team. 
• Regularly report metrics to executive leadership and drive continuous improvement initiatives. 

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About Riveron:

At Riveron, we partner with clients—from global multinationals to high-growth private entities—to solve complex finance challenges, guided by our DELTA values: Drive, Excellence, Leadership, Teamwork, and Accountability. Our entrepreneurial culture thrives on collaboration, diverse perspectives, and delivering exceptional outcomes. We are committed to fostering growth, both for our clients and our people, through mentorship, integrity, and a client-centric approach. This inclusive environment offers flexibility, progressive benefits, and meaningful opportunities for impactful work that supports well-being in and out of the office.

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Riveron Consulting is an Equal Opportunity Employer and believes that we are stronger together through our diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

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Please beware of fraudulent schemes or impersonations when going through the job application process. A Riveron employee will never recruit via text or extend unsolicited employment offers. Additionally, a Riveron employee will never ask you to exchange money or purchase anything as part of the recruiting process.