Technician II - Master Control

Company Summary
DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.
Department Summary
Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.
Job Duties and Responsibilities
The Broadcast Operations Technician II operates systems and performs technical quality control checks on all selected media within the Master Control environment. A Technician II is part of a team that will monitor, troubleshoot and resolve issues associated with the collection and retransmission of signals in Standard & High Definition. This individual would manage live events as well as server playback of recorded material. The successful candidate will be able to rapidly adapt to changing technology while providing the highest quality of signal to our customers.
Key Responsibilities:

• Responsible for coordinating live event programming
• Troubleshoots issues involving signal path, PPV media, programming, and paperwork discrepancies
• Ingest, encode, transcode and perform technical quality checks on a variety of media
• Ensures effective communication and service between Master Control and internal and external customers including signal providers and corporate departments
• Reports, reviews, and determines the impact of outages and recommends or performs preventative and/or corrective actions
• Is both proactive and reactive to programming discrepancies
• Prepares discrepancy reports detailing the specifics of outages/issues
• Maintains Traffic logs and inputs data into established databases
• Ensures that discrepancies are properly escalated and reported
• Participates in the development and improvement of training procedures
• Shift work is required

Skills, Experience and Requirements
Education and Experience:

• Associate's degree or two years of experience/training in a related field or, equivalent combination of education and experience

Skills and Qualifications:

• Ability to read, analyze, and interpret business periodicals and technical procedures
• Ability to write reports, communicate vital information, and respond to questions from managers and customers
• Ability to solve practical problems and multitask
• Ability to communicate effectively via email, telephone, or radio

Visa sponsorship not available for this role
Scheduled Weekly Hours:
Sun - Wed - Swing Shift 4x10 - 2:00 PM to 12:00 AM (10% Shift Differential)
Salary Ranges
Compensation: $14.47/Hour - $24.43/Hour
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.