Technical Writer

Posted Yesterday
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Bangalore, Bengaluru, Karnataka
Entry level
Software • Consulting
The Role
The Technical Writer is responsible for creating documentation, manuals, and guides that convey technical information to non-technical users. They collaborate with engineers and product teams to understand complex concepts and produce clear and user-friendly materials.
Summary Generated by Built In

Technical Writer

Important Information

Location: Bangalore

Experience:  8+ Years

Job Mode: Full-time

Job Summary

As a Team Lead, you'll play a critical role in supervising, managing, and motivating team members daily to optimize productivity and collaboration. Excellent communication skills are essential as you’ll be the primary contact for all team members, facilitating smooth team operations and ensuring project objectives are met promptly and effectively.

Responsibilities and Duties

  • Ensure team members are equipped with the necessary resources and support to perform their roles efficiently.
  • Supervise and evaluate each team member's performance, offering feedback, and implementing corrective actions as needed to optimize productivity and quality.
  • Ensure project control and monitoring tools are updated and accurately represent the project's real-time status.
  • Address and resolve project-related issues, alerting higher management and clients to risks and conflicts that could impact project success.
  • Facilitate consistent communication with the team, superiors, and clients to provide updates and address inquiries related to project development.
  • Liaise with other departments within the organization to address and resolve matters related to the project, client, or team members (e.g., client visits, network and computer equipment issues).

Qualifications and Skills

  • Bachelor's degree in Business Administration, Systems Engineering, Computer Science, or Informatics.
  • Possess proven experience in a Team Lead role.
  • Demonstrate exceptional leadership and team management skills, with proven experience inspiring and directing cross-functional teams.
  • Show strong communication and interpersonal skills, capable of engaging effectively with stakeholders at all organizational levels.
  • Possess a problem-solving mindset, equipped with the creativity and collaborative spirit to address and resolve challenges efficiently.

Role-specific Requirements.

Technical Writer

Qualifications

  • Proven experience in technical writing, particularly with database-related technologies, please make example clips available
  • Strong English language skills
  • Experience with MariaDB Server
  • Ability manage multiple documentation tasks simultaneously, both independently and as part of a team
  • Excellent writing and communication skills
  • Experience with git, and markdown a plus

Experience

  • At least 5 years in a tech writing role or equivalent published credits (not self-published)


About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.


The Company
Chennai
7,456 Employees
Hybrid Workplace
Year Founded: 1980

What We Do

Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries.
With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology

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