Technical Writer

Posted 3 Days Ago
Be an Early Applicant
Colorado Springs, CO
65K-80K Annually
Mid level
Artificial Intelligence • Big Data • Cloud • Cybersecurity • Defense
The Role
The Technical Writer will develop documentation and project tracking for the Cyber Operations Branch, working within Agile and DevSecOps frameworks. Responsibilities include writing software release notes and managing documentation, while collaborating with cross-functional teams to meet user advocacy and quality goals.
Summary Generated by Built In

This is a U.S. based position. All of the programs we support require U.S. citizenship to be eligible for employment. All work must be conducted within the continental U.S.

Who we are:

Raft (https://teamraft.com) is a customer-obsessed non-traditional small business with a purposeful focus on Distributed Data Systems, Platforms at Scale, and Complex Application Development, with headquarters in McLean, VA. Our range of clients include innovative federal and public agencies leveraging design thinking, cutting edge tech stack, and cloud native ecosystem. We build digital solutions that impact the lives of millions of Americans.

Our team is rapidly growing and looking for an experienced Technical Writer to contribute to development efforts and join our passionate team of high-impact problem solvers.

About the role:

As a Technical Writer your development activities at the Cyber Operations Branch program office adhere to Scaled Agile Framework (SAFe). SAFe offers proven, integrated principles, practices, and competencies to implement lead, agile, and DevOps at scale. Additionally, this program office personifies DevSecOps which automates the integration of security at every phase of the software development lifecycle from initial design, through integration, testing, deployment, and software delivery. These development efforts shall result in two deployable defensive cyber solutions to protect, defend, and respond to USSF mission systems. you will review, plan, and evaluate network communications systems. Provide documentation/project tracking and management reporting. Provide tactical and strategic input on overall network communications planning and related projects. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected.

What we are looking for: 

  • Three plus years' experience as a Technical Writer
  • Experience writing software development release notes, documentation configuration management, technical document creation and editing
  • Ability to collaborate within a cross-functional team and an eagerness to learn how to advocate for end-users
  • Demonstrated intellectual curiosity and empathy
  • Solid communication skills
  • Minimum of a Bachelor's Degree

Highly preferred:

  • A Top Secret (TS) security clearance (with SCI and SAP eligibility) is HIGHLY desired. 
  • SAFe for Teams Certification 
  • Familiar with Sketch, FIGMA, InVision, Visio, Docusaurus, Adobe Creative Suite 
  • Planning and participating in early-stage discovery, framing, and ideation 
  • An initial understanding of Agile methodologies and experience in an Agile environment. 
  • A foundational understanding of Software Development Lifecycle and activities 
  • Involvement in delivering user experience interactions 
  • Relevant DoD and/or Industry work experience in Space Systems Command 
  • Experience with Cyber Operations Branch (SSC/SZYO) program office 

Clearance Requirements:

  • Active Secret security clearance

Work Type:

  • Hybrid - Colorado Springs, CO
  • May require up to 10% travel

Salary Range:

  • $65,000 - $80,000
  • The determination of compensation is predicated upon a candidate's comprehensive experience, demonstrated skill, and proven abilities

What we will offer you:  

  • Highly competitive salary 
  • Fully covered healthcare, dental, and vision coverage 
  • 401(k) and company match 
  • Take as you need PTO + 11 paid holidays 
  • Education & training benefits 
  • Annual budget for your tech/gadgets needs 
  • Monthly box of yummy snacks to eat while doing meaningful work 
  • Team off-site in fun places! 
  • Generous Referral Bonuses 
  • And More!

Our Vision Statement:  

We bridge the gap between humans and data through radical transparency and our obsession with the mission.

Our Customer Obsession:

We will approach every deliverable like it's a product. We will adopt a customer-obsessed mentality. As we grow, and our footprint becomes larger, teams and employees will treat each other not only as teammates but customers. We must live the customer-obsessed mindset, always. This will help us scale and it will translate to the interactions that our Rafters have with their clients and other product teams that they integrate with. Our culture will enable our success and set us apart from other companies.

How do we get there?

Public-sector modernization is critical for us to live in a better world. We, at Raft, want to innovate and solve complex problems. And, if we are successful, our generation and the ones that follow us will live in a delightful, efficient, and accessible world where out-of-box thinking, and collaboration is a norm.

Raft’s core philosophy is Ubuntu: I Am, Because We are. We support our “nadi” by elevating the other Rafters. We work as a hyper collaborative team where each team member brings a unique perspective, adding value that did not exist before. People make Raft special. We celebrate each other and our cognitive and cultural diversity. We are devoted to our practice of innovation and collaboration.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The Company
HQ: Reston, VA
200 Employees
Hybrid Workplace
Year Founded: 2018

What We Do

Raft is a digital consulting firm with niche expertise in the rapid delivery of modern, user-first, scalable, and data-intensive digital solutions. We accelerate the missions of our federal partners through human-centered design (HCD) and agile development practices, bringing deep technical expertise in DevSecOps, Kubernetes management, cloud-native microservice architectures, and secure, open source delivery.

We put our people and our culture first. We work with some of the smartest, hardest working experts in their field. We owe it to them to make sure our team is free of meaningless restrictions and internal politics so they can focus on what they love, finding innovative solutions.

We build off the Open-Source and resist vendor lock in. That way you’re not paying us to reinvent the wheel, our solutions play nice with others and are always adaptable.

We know digital innovation doesn’t always operate during bank hours, so neither do we. (It's also why we don’t dress like bankers.) We aren’t afraid to go the extra mile or put in the extra time to find a solution. We get it right the first time; we won’t waste our time (and your money) trying to fix something that’s fundamentally broken. It’s kind of like making an exceptional cup of coffee, if the beans are roasted wrong, it doesn’t matter how much pumpkin spice you dump in your cup, it’s still not going to taste great.

And above all else we’re up for a challenge; it’s in our DNA. Ask us about something that’s never been done, or better yet something that can’t be done, and we’ll find a way to do it. It’s just who we are.

If you need a partner that’s looking toward the future and not the past, don’t go traditional, go Raft.

Why Work With Us

Raft partners with public agencies to solve hard complex problems that impact the lives of millions of Americans. We work hard to make it easy for humans to connect with data.

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