Technical Writer II

Summary
GAMA-1 is seeking a skilled Technical Writer II to join our team in support of a large-scale federal government project. Must be able to create clear, concise, and user-friendly documentation for our products and services. The ideal candidate will have excellent communication skills, a knack for translating complex technical information into understandable content, and the ability to collaborate effectively with cross-functional teams.
Essential functions/responsibilities

• Documentation Development: Write, edit, and maintain a variety of technical documents, including user guides, installation manuals, API documentation, training materials, and FAQs.
• Content Simplification: Break down complex technical concepts into simple, easy-to-understand content for various audiences, including end-users, developers, and internal teams.
• Collaboration: Work closely with product managers, engineers, and other subject matter experts to gather information, understand technical details, and ensure the accuracy of documentation.
• Content Management: Organize and manage the documentation process, ensuring all materials are up-to-date, consistent, and easily accessible.
• Review and Editing: Proofread and edit documentation to ensure clarity, consistency, and compliance with company standards and style guidelines.
• User Feedback: Gather and incorporate feedback from end-users to continuously improve the quality and usability of documentation.
• Documentation Standards: Establish and maintain documentation standards, templates, and best practices across.
• Project Management: Manage multiple documentation projects simultaneously, ensuring timely delivery and high-quality output.

Required Qualifications

• Education: Bachelor’s degree in English, Technical Communication, Computer Science, or a related field. Equivalent experience may be considered
• Experience: 3-6 years of experience as a Technical Writer, preferably in a technology or software development environment
• Technical Skills: Proficient in documentation tools such as Microsoft Word, Visio, and Adobe Acrobat
• Writing Skills: Excellent writing, editing, and proofreading skills, with a strong focus on clarity, accuracy, and readability
• Technical Aptitude: Ability to quickly grasp complex technical concepts and make them easily understandable in text and visual formats
• Collaboration: Strong interpersonal skills with the ability to work effectively with cross-functional teams, including engineers, developers, and product managers
• Attention to Detail: A keen eye for detail, with a commitment to delivering high-quality documentation
• Time Management: Strong organizational and time management skills, with the ability to manage multiple projects and meet deadlines in a fast-paced environment

Preferred Qualifications

• Experience with software development or IT-related documentation.
• Familiarity with Agile methodologies and development processes.
• Basic understanding of DevOps methodology and continuous integration & continuous delivery (CI/CD) concepts and practices.
• Experience in creating multimedia content such as diagrams and video tutorials.
• Experience with Jira and Confluence is a plus.

This position requires the ability to obtain a Public Trust security clearance.
The base salary range for this position is: $81,037.05 – $114,232.95