Technical Training III Senior - (E3b) - MDP

Posted 2 Days Ago
Be an Early Applicant
Hsinchu County
Mid level
Semiconductor
The Role
The Technical Training III Senior will present customized technical training to customers and new hires, ensure course objectives are met, maintain product technical knowledge, develop training materials, and provide leadership to other instructors. The role also requires project management skills and the ability to assist with system repairs and operational procedures.
Summary Generated by Built In

Who We Are 

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of science and engineering to make possible the next generations of technology, join us to Make Possible® a Better Future.

GTLC (Global Technical Learning Center)  全球技術培訓中心

Applied Materials Taiwan GTLC plays a key role forglobal New Hires and professional level training as well as Customer training. With the rising global semiconductor demand, our GTLC is favorably positioned with a promising outlook as we roll out our solid expansion plan to fulfil global training needs.

What We Offer 

At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work.  Your happiness, health, and resiliency are at the core of our benefits and wellness programs.  Our robust total rewards package makes it easier to take care of your whole self and your whole family.  We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our Benefits. 

Role Responsibilities

  • Presents technical training in house and at customer sites, focusing on specialized / customized courses; requires both domestic and international travel; manages classroom/lab activities to assure fulfillment of course objectives; presents and practices safety per procedure; may train during off shift and/or weekends as assigned.

  • Maintains product technical knowledge sufficient to prepare and present defined product courses; disseminates new information to staff; may complete certification on multiple platforms and/or processes to include safety modules; actively certifies others; establishes new certification requirements.

  • Utilizes Technical Publications and System  Business Units to improve technical documentation efficiencies; creates and augments documentation to fill gaps in released materials; evaluates instructor performance; trains others in standard course development process/InstructionalSystem Design (ISD); responsible for course design approval.

  • Provides technical expertise and troubleshooting skills to assist with system repairs; ensures system functionality can support course objectives; ensures all safety retrofits are installed on the training systems.

  • Demonstrates knowledge and understanding of the technical training organization and operations and the AGS  organization; informs customers of additional technical training courses/products available; assists  in building customer relationships and selling technical training related products; provides input on customer issues/needs to determine future training opportunities.

  • Provides coaching and leadership to other instructors; serves as mentor to less senior instructors for class delivery, technical development and certification; anticipates, prevents and resolves customer satisfaction issues.

  • Manages multiple projects of diverse scope and complexity; directs project team members.

  • Alpha Site support to Engineering in house or on an engineering tool  provides review of ECO's; communication to the field.

  • Supports GPS in the generation of  docs.

  • Develop new procedures and Best Known Methods.

  • First chamber Build. Work with Engineering and Manufacturing; participate on New Product final test.

  • Develop technical materials.

  • Observe technical activities to determine operating procedure and detail.

  • Interview personnel to become familiar with products & methods.

  • Study tech docs to integrate a technology, operating procedure, production sequence and detail. 

  • Review published materials and recommends revisions.

  • Communicates with BUs to obtain current product information for courses updates; represents technical training organization at divisional meetings.

Minimum Qualifications

  • 2+ years above experience of MDP. Tool hands-on experience is preferred. (Job scope and job grade may be adjusted according to candidate's mature level)
  • Need to be flexible on business travel. Travel Rate: 20%~30%
  • Good English communication and presentation skill

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.To learn more about our commitment to DEI visit the Applied Materials Inclusion page. 

#LI

Qualifications

Education:

Bachelor's Degree

Skills:

Certifications:

Languages:

Years of Experience:

4 - 7 Years

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 25% of the Time

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Top Skills

Customer Training
Operational Procedure
Project Management
Technical Documentation
Technical Expertise
Technical Training
Troubleshooting Skills
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Santa Clara, CA
23,282 Employees
On-site Workplace
Year Founded: 1969

What We Do

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible a better future.

Similar Jobs

Ubiquiti Inc. Logo Ubiquiti Inc.

F0164 - Embedded Firmware Engineer (Switch)

Hardware • Information Technology • Internet of Things • Software
Hsinchu County, TWN
895 Employees

Cadence Design Systems Logo Cadence Design Systems

Principal Product Engineer

Cloud • Hardware • Software • Semiconductor
Hsinchu County, TWN
8216 Employees

Intel Logo Intel

LTD Device Engineering Manager

Artificial Intelligence • Cloud • Information Technology • Software • Semiconductor
Hsinchu County, TWN
141941 Employees

Intel Logo Intel

LTD Advanced Device Development Engineer

Artificial Intelligence • Cloud • Information Technology • Software • Semiconductor
Hsinchu County, TWN
141941 Employees

Similar Companies Hiring

HRL Laboratories Thumbnail
Software • Semiconductor • Machine Learning • Hardware • Computer Vision
Malibu, CA
1050 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account