Implementation Technical Consultant - ITIL, SQL, Splunk - 4-7 Years - Indore

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

You will be joining a highly motivated and driven team of people who work in the POS/ Omnichannel Payments sector. The team owns and manages end to end integration and implementation of Integrated and Omnichannel Payments Solutions for Enterprise Merchants and Integrators. To achieve this requires agility and an ability to work creatively in an ever evolving and diverse payments landscape.

What you'll own

You will assist Client Delivery Manager and provide dedicated technical integration and implementation support to the Enterprise Merchants and Integrators to deliver projects on timely and effective manner. To achieve this, you will work closely with Client Delivery Manager, Merchants, Integrators, Product, Solution Consultations and Engineering Teams.

• Support the integration and testing processes assisting in the creation of platform setup, and supporting the customer on integration activities, ensure all process steps are worked through to deliver a high-quality robust integration.

• Support the development of new products by acting as voice of the customer. Manage small projects and additional services requests from the planning stage through to completion following clear and well-maintained project plans.

• Work creatively with customers and colleagues to achieve and maintain market leading payment solutions.

• Liaise with the relevant professionals in Product, Support and Engineering teams to identify, resolve issues and deploy fix for customer.

• Become a subject matter expert on POS/ Omni payment solutions and services.

• Maintain and share knowledge with the wider team by producing documentation and training sessions where required

Where you'll own it

You will own it in our Vibrant Office Locations as Indore hub.

APAC

With hubs in the heart of city centers and tech capitals, things move fast in APAC. We pride ourselves on being an agile and dynamic collective, collaborating with different teams and offices across the globe.

What you bring

• Excellent communication skills • Experience of working within a technical team/role

• Experience analysing and troubleshooting

• Experience in managing relationships between internal and external stakeholders

• Highly organised with a good eye for detail

• Creative and forward thinking with a good aptitude for problem solving

• Keen interest in Integrated and Omni payments

Added Bonus if you have: -

• 2-3 years’ experience in a customer facing and/or technical role

• Experience with reading application logs and server logs via SPLUNK

• Knowledge of / experience with retail, hospitality, mobile and cloud payments/ solutions

• Knowledge of ITIL process and AGILE methodology

• Awareness of programming/scripting language. JSON / Java / JavaScript • Knowledge of Database technologies

• Multi-lingual, multi-cultural (French, German, Spanish, Italian)

What makes a Worldpayer

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.

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