Technical Support Engineer

Posted 2 Days Ago
Be an Early Applicant
Ede
Junior
Fintech • Payments • Financial Services
The Role
The Technical Support Engineer will provide independent support for users and devices, manage application access, maintain AV equipment, and monitor both local and Azure environments. This role involves both planned and unplanned maintenance, executing staff onboarding and offboarding, and creating technical documentation while supporting ongoing projects.
Summary Generated by Built In

About the role

We are looking for an IT infrastructure Engineer to support the local infrastructure for Iddink and also support ongoing Azure activities for Sanoma.

Key tasks

Independent support for users and devices that don't belong to Sanoma:

  • Rights for applications and/or objects
  • Access tag-management
  • Maintaining conferencing-setups
  • Reinstalling and or/update Windows devices
  • small technical issues
  • Support on RDS-environment
  • Support on several COTS-applications
  • Monitor local infrastructuur (to be migrated to the Cloud)
  • Planned and unplanned maintenance
  • Maintain current Azure environment
  • Maintain on prem RDS-environment
  • Assist in moving to Azure
  • Be involved in various projects
  • Create and maintain technical documentation
  • Execute on/offboarding of staff
  • Maintain AV-equipment

About you

  • Azure experience on junior/medior level and willing to learn
  • Customer service minded
  • Can do mentality
  • Willingness to help but still follow procedures
  • Expert knowledge of RDS
  • Senior knowledge of Windows/IOS
  • Flexibel and willing to work out of office hours

About Us

You will become a member of the Technical Services Infrastructure team supporting the whole of Sanoma. Roles within the team are not country focused but support Sanoma throughout Europe.

Current team consist of Service Managers, Architects, Engineers.

About Sanoma Learning


How do you prepare students for the world, engage their curiosity and inspire them to grow? That is the main question of teachers all around the world. At Sanoma Learning, it has always been our mission to help to find and develop best-in-class answers to this question. If you join us, it means that you embark on an exciting journey to help shape the future of learning for primary, secondary and vocational education. We believe that your journey is our success as a company.
Sanoma Learning is a leading K12 European learning company, operating in 12 countries. Our learning products and services enable and support teachers and schools to develop the talents of every child to reach their potential. By offering printed and digital learning content, as well as digital learning and teaching platforms for primary, secondary and vocational education, we want to grow our positive impact on learning across Europe. With over 3000 employees, we help shape the future of education for 25+ million of students.
So, are you ready to start your journey to help shape the future of learning and help teachers to support all students to reach their potential?
Sanoma Learning is an equal opportunity employer; we are committed to inclusion and diversity, ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics.

Top Skills

Azure
iOS
Rds
Windows
The Company
Toronto, Ontario
2,184 Employees
On-site Workplace
Year Founded: 2000

What We Do

Proud Canadian partner of empowering your business adventure with commerce solutions for your next chapter. We're boldly re-imagining a unified commerce and working with us means connecting your passion with a community to discover your purpose.

Every day, we empower our team members to redefine what's possible in making an impact, creating growth opportunities, and making connections with our customers and each other.

We're looking for out-of-the-box thinkers who want to join us in shaping the future of FinTech. Explore the careers hub page on our website to find an opportunity that's the right fit for you. https://moneris.com/careers

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