Technical Sales and Field Service Engineer

Posted 6 Hours Ago
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Norfolk, VA
Entry level
Manufacturing
The Role
The Technical Sales and Field Service Engineer at CaptiveAire is responsible for application engineering, sales support, and field service work. This role involves working with various stakeholders to educate and promote CaptiveAire products, providing technical support, and identifying new business opportunities while delivering excellent customer service.
Summary Generated by Built In

Company Profile:

CaptiveAire is the nation’s leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment.  For over 40 years, we’ve led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times.

CaptiveAire maintains a network of over 90 sales offices in the U.S. and Canada and six strategically located manufacturing plants in North Carolina, Iowa, Oklahoma, California, Pennsylvania and Florida.

Position Summary:

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result driven, fast-paced environment.

Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes etc. as well as business development and sales strategies.

Primary Job Responsibilities:

  • Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers’ needs.
  • Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
  • Daily tasks include inside sales support, application engineering, outside sales.
  • Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed.
  • Educate and promote CaptiveAire products to users in your market.  This includes conference calls, meetings, presentations, and product demos.
  • Research and develop new business opportunities with new and existing users.
  • Top notch customer service and willingness to go above and beyond to serve the customer.
  • Quick turnaround times a priority.

 Required Skills:

  • 0-5 yrs experience preferred 
  • 4 year technical degree in a mechanical, electrical, construction or physics-oriented curriculum
  • Excellent computer, organizational and communication/presentation skills;
  • Strong desire to interface with the customer
  • Embrace new technologies and business savvy
  • Passion for work with aggressive nature to succeed
  • Willing to travel for various training opportunities
  • MUST BE A “GO GETTER”!

Benefits:

  • Paid holidays
  • Paid time off (PTO) based upon tenure
  • Medical, dental and vision insurance
  • Disability & life insurance based upon election of medical insurance
  • 401k with employer match
  • Flexible spending account (FSA)
  • Relocation assistance

Salary: Competitive base salary with monthly bonus based on productivity and profits.

Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

To qualify, applicants must be legally authorized to work in the United States. At this time we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status.


#P1

The Company
36 Employees
On-site Workplace
Year Founded: 1996

What We Do

𝐂𝐀𝐏𝐓𝐈𝐕𝐄 𝐀𝐈𝐑𝐄 is the progressive company dealing in Central HVAC System sales and Installation business and allied mechanical project management services. (A Group of Professional and Dedicated people)

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