Why you'll LOVE Sagent:
You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!
By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.
Sagent powers servicers and consumers. You power Sagent!
Technical Quality Assurance SR
Overview:
As a Technical Quality Assurance (QA) Staff member at our mortgage servicing, SaaS-based, financial technical company, you will play a crucial role in ensuring the quality and reliability of our software products and services. Leveraging your expertise in quality control testing and analysis, you will conduct a wide range of tests to ensure that our software meets or exceeds specified standards and end user requirements. This role offers an exciting opportunity to apply your theoretical knowledge base to achieve goals through your own work, while collaborating with cross-functional teams to deliver high-quality solutions to our customers.
Your day-to-day at Sagent:
Quality Control Testing and Analysis:
Conduct a wide range of quality control tests and analyses to ensure that software meets or exceeds specified standards and end user requirements.
Perform manual QA/testing of products and services, and may perform QA testing in environments that utilize state-of-the-art software automation applications testing processes.
Test Plan and Script Development:
Draft, revise, and approve test plans and scripts to ensure alignment with standards and IT strategy.
Create test data files with valid and invalid records to thoroughly test program logic and verify system flow.
Collaboration and Planning:
Collaborate with users to plan user acceptance testing, alpha and beta testing.
Ensure that system tests are successfully completed and documented, and all problems are resolved.
Policy and Procedure Development:
Develop, revise, and approve quality assurance and testing policies, standards, and procedures to ensure adherence to industry best practices.
We would love to hear from you if you have:
- Completion of a four-year college degree in a relevant discipline plus 4 years of experience in a related field, or completion of an advanced degree (Masters or higher) in an applicable and relevant field, or equivalent experience will be considered in lieu of a degree.
- Ability to apply a theoretical knowledge base to achieve goals through your own work, with specific functional expertise typically gained through formal education and experience.
Experience conducting quality control tests and analyses to ensure software meets or exceeds specified standards and end user requirements. - Proficiency in manual QA/testing of products and services, with the ability to perform QA testing in environments that utilize state-of-the-art software automation applications testing processes.
Strong skills in drafting, revising, and approving test plans and scripts to ensure alignment with standards and IT strategy. - Ability to create test data files with valid and invalid records to thoroughly test program logic and verify system flow.
- Experience collaborating with users to plan user acceptance testing, alpha and beta testing.
- Proven ability to ensure that system tests are successfully completed and documented, and all problems are resolved.
- Capability to develop, revise, and approve quality assurance and testing policies, standards, and procedures.
Perks!
As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, LinkedIn Learning, Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!
Why Sagent?
Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.
Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future.
Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Top Skills
What We Do
Sagent powers banks and lenders to make loans and homeownership simpler and safer for millions of homeowners. We bring the modern experience customers now expect from loan originations to loan servicing, where lifetime customer relationships are managed and grown. Sagent platforms let consumers manage their home-owning lives from anywhere.
Why Work With Us
We are authentic! No big egos here. We are passionate about our mission to improve the lives of servicers by providing human-centered experiences and creating the same for homeowners as they manage the single largest asset purchase of their lives....their home!
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