Why you'll LOVE Sagent:
You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!
By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.
Sagent powers servicers and consumers. You power Sagent!
Technical Quality Assurance Principal (Test Automation Architect)
Overview:
As a Principal Technical Quality Assurance member at our mortgage servicing, SaaS-based financial technology company, you will be crucial in ensuring the quality and reliability of our software products and services. Utilizing your extensive experience and theoretical knowledge, you will lead quality control tests and analyses to ensure our software meets or exceeds specified standards and end-user requirements. This role provides an exciting opportunity to offer technical guidance, drive innovation, and shape the quality assurance strategy within our technology department.
Your day-to-day at Sagent:
Quality Control Leadership:
- Oversee and mentor QA teams, ensuring that all members are aligned with the testing strategy and quality standards.
- Provide technical guidance to the quality assurance team and other stakeholders.
- Communicate effectively, delegate tasks, provide constructive feedback, and motivate team members.
- Maintain excellent problem-solving and decision-making abilities for the purpose of resolving challenges and ensuring the success of quality assurance initiatives.
Test Plan and Script Development:
- Establish comprehensive test strategies that align with the overall IT strategy and standards.
- Develop, revise, and approve detailed test plans to ensure they meet quality standards and project requirements.
- Streamline the testing process and improve efficiency as well as create automated testing frameworks as needed.
- Create and maintain test scripts that are used to validate the functionality and performance of the software.
- Generate test data files with both valid and invalid records to thoroughly test program logic and verify system flow.
- Stay updated with the latest industry trends and best practices in quality assurance, continuously improving testing processes and methodologies to enhance product quality.
Collaboration and Planning:
- Work closely with various teams, including development, product management, and client services, to ensure that quality standards are met throughout the project lifecycle.
- Work with users to organize user acceptance testing, as well as alpha and beta testing phases.
- Collaborate with stakeholders to understand and analyze requirements, ensuring that test plans and scripts are designed to cover all necessary scenarios.
- Plan and allocate resources effectively, ensuring that the QA team has the necessary tools, skills, and personnel to execute the test plans.
- Identify potential risks in the project and develop mitigation strategies to address them.
- Lead initiatives to improve QA processes and methodologies, incorporating feedback and lessons learned from previous projects.
Policy and Procedure Development:
- Develop, revise, and approve quality assurance and testing policies, standards, and procedures to ensure adherence to industry best practices.
We would love to hear from you if you have:
- Completion of a four-year college degree in a relevant discipline plus 10 years of experience in an applicable field, or completion of an advanced degree (Masters or higher) in an applicable and relevant field plus 5 years of related experience in an applicable field, or equivalent experience will be considered in lieu of a degree.
- Ability to apply a theoretical knowledge base to achieve goals through your own work, with specific functional expertise typically gained through formal education and experience.
- Proven experience in performing quality control tests and analyses to ensure software meets or surpasses specified standards and end-user requirements.
- Proficiency in manual QA/testing of products and services, and experience in environments that utilize state-of-the-art software automation applications testing processes.
- Strong skills in drafting, revising, and approving test plans and scripts to ensure alignment with standards and IT strategy.
- Experience collaborating with users to plan user acceptance testing, alpha and beta testing.
- Proven ability to ensure that system tests are successfully completed and documented, and all problems are resolved.
- Capability to develop, revise, and approve quality assurance and testing policies, standards, and procedures.
Additional Skills/Technical Knowledge Preferred:
- Experience with software development lifecycles, focusing on software quality engineering aspects.
- Knowledge and experience of API testing tools and frameworks like Postman, RestAssured, or SoapUI.
- Strong knowledge with CI/CD tools such as Azure DevOps, Jenkins or GitLab CI is crucial.
- Experience with test automation frameworks like Selenium, Playwright JUnit, TestNG, or Cypress is essential.
- Proficient in languages commonly used for test automation, such as Python, Java, JavaScript, or C#.
- Scripting skills in languages like Shell, Bash, or PowerShell are important for automating various testing tasks and processes.
- Proficiency in using version control systems like Git is necessary for managing and collaborating on test scripts and code.
- Understanding of SQL and database management systems is important for validating data integrity and performing backend testing.
Perks!
As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, LinkedIn Learning, Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!
Why Sagent?
Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.
Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future.
Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
What We Do
Sagent powers banks and lenders to make loans and homeownership simpler and safer for millions of homeowners. We bring the modern experience customers now expect from loan originations to loan servicing, where lifetime customer relationships are managed and grown. Sagent platforms let consumers manage their home-owning lives from anywhere.
Why Work With Us
We are authentic! No big egos here. We are passionate about our mission to improve the lives of servicers by providing human-centered experiences and creating the same for homeowners as they manage the single largest asset purchase of their lives....their home!
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