Technical Project Manager

About Dexterity

We believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.

We’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven, hardware-agnostic, and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed? Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?

Dexterity is one of the fastest growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality!

About the Role

As a Technical Project Manager at Dexterity in the Global Services department, you will be working as a cross between Engineer/Technician and Project Manager. The technical side of the role will be required to learn the ins and outs of our HW and SW product, what makes it break, how to repair, etc. The PM side of the role will be required to create and improve the processes that we use to install, support, and repair our SW and HW product.

Responsibilities of the role will include, but are not limited to:

• This role is a cross between Project Manager, Operations Manager, and Engineer
• Manage robotic deployments from planning to installation, commissioning, and training
• Manage the coordination between various team members at the deployment site including technicians, deployment engineers (hardware and software), design engineers, and supply chain team to ensure deployment quality and timely delivery
• Establish, execute, and improve project management processes and methodologies to increase deployment capacity and speed, reduce deployment costs, and exceed client expectations
• Hold teams accountable to ensure all deadlines and deliverables are on track and delivered

Desired Skills:

• Technical knowledge or similar skills in 1 or more of the following:Navigate HW & 3D Design (Solidworks, NX preferred)
• Electrical Systems & Troubleshooting of them including RCA Analysis, Network Engineering, IT and SW Programming Troubleshooting (Python, Linux, Github)
• Project Management, Leading othersTechnical Training, teaching others, working with different audiences
• Experience in implementation/deployment project management with complex software/hardware solutions on time and within budget
• Experience building and managing geo-distributed project teams and 3rd parties (contractors, CMs, vendors).Knowledge of existing and emerging technologies, practices, and processes in automation, material handling, logistics and distribution
• Experience developing and managing operating plans/budgets
• Experience working with technical and non-technical teams to deliver shared solutions

Qualifications:

• Working knowledge of Project management tools, processes and procedures
• Working knowledge of BOM, Engineering design, Engineering toolsProven ability to work in a high-paced, startup environment
• Curiosity, tenacity, and perseverance to ensure on time and high quality deliverables
• Attention to detail & general engineering, testing, and debugging skills
• Ability to communicate to all levels of the organization across all mediums (written, verbal, presentation, etc.)

Physical Requirements:

• Ability to work in varying environments based on customer needs. Environments can include warehouses, distribution centers, etc.
• Travel up to 40%

Equal Opportunity Employer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.