Technical Product Analyst

NOTES: 

• THIS IS A U.S.-BASED POSITION. PLEASE DO NOT APPLY IF NOT CURRENTLY RESIDING WITHIN THE U.S. 
• AGENCIES: ThoroughCare is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any ThoroughCare-employee in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of ThoroughCare, Inc. No fee will be paid in the event the candidate is hired by ThoroughCare due to the referral or through other means.

ThoroughCare, Inc. is a healthcare platform services vendor, founded in 2013 and headquartered in Pittsburgh, PA. Our targeted solutions assist healthcare providers with their participation in value-based care management and wellness programs - whether it's fee-for-service, shared-risk or capitation-based - with focus on the combination of improved patient quality of life, reduced spending, and increased revenue. ThoroughCare software is currently used to support over 250,000 patients across nearly 600 primary care and specialty practices across the United States.

We are driven by our passion to improve the quality of life for every person we can. Our mission is to simplify integrated whole patient care by extending the care setting beyond the facility and into the patient home and empowering care teams through features designed with clinicians in mind. We are proud of earning our spot on the 2021 Inc. 5000 list of fastest growing companies (#854!), and we are looking for motivated and experienced individuals to join us on our journey.

For more information about ThoroughCare: http://www.thoroughcare.net/

We’re seeking a Technical Product Analyst to assist in our design of innovative solutions for the healthcare industry. You will be working alongside some of the best software developers and product managers in healthcare technology. By working for a rapidly growing company, your hard work and creativity will bring an immediate and significant impact for our organization and the healthcare providers who utilize our platform. 

Our ideal candidates are highly motivated self-starters: those who can hit the ground running and quickly get up to speed with our solutions, our technology, and the Medicare Care Management domain; those who extol the value of Agile Software Development (Scrum, epic/user story-based requirements, test-driven development, continuous integration); those who innovate through strong situational analysis, problem resolution skills and the assertiveness to think outside the box. 

This position is full time and available immediately. Benefits include health insurance, paid vacation and career advancement opportunities. Onsite placement for this position is preferred, however telecommuting is possible with this position. This is an excellent opportunity to build your career with a growing healthcare software company. If you aspire for a career in software design and product development, and take pride in building world-class software solutions, we would love for you to be a part of our team!

General Responsibilities

• Be responsible for developing strong functional business knowledge and technical understanding of ThoroughCare products, technology platforms, operations and servicing to assist in the delivery of healthcare solutions 
• Have the ability to write user stories and contribute to the overall work in the team(s) sprint(s)
• Manage relationships with stakeholders to achieve project goals and provide continued best practice support to leaders to ensure successful adoption of the ThoroughCare applications/features from a product perspective
• Identify potential roadblocks and develop recommendations for delivery issues, change requests, pre-release QA, production issues
• Monitor industry assessment that provides detailed insights into the competitive landscape and best practices

• Advocate the market needs of the platform, product line teams, and key stakeholders throughout the development process, ensuring that what is delivered meets the original guidelines and standards set forth by the healthcare industry.
• Understand the balance between business functionality and technical requirements, ensuring that ThoroughCare’s product suite will be able to support customer needs both now and as our customer base grows.
• Contribute to an environment of cross-functional teamwork within the organization's agile-based project lifecycle.

• Demonstrate leadership in understanding and defining business systems requirements, project objectives, and deliverables. from an analysts’ perspective
• Perform other duties as requested and assigned

Skills/Qualifications

• Bachelor’s Degree required or equivalent work experience
• 4+ years of experience in product management, business analysis or technology system analyst roles
• Demonstrated experience working in a software development environment, including:
  • Demonstrated ability to elicit, define, clarify and organize business/system requirements
  • Demonstrated knowledge of the software development life cycle, and software development methodologies, including waterfall and Agile models (Agile strongly preferred)
• Strong analytical, requirements management and decision-making skills. Experience working in the healthcare management industry or within a software company providing solutions to healthcare clients strongly preferred.
• Proven ability to manage multiple initiatives simultaneously
• Ability to flourish under pressure and get the job done with attention to detail and within deadlines
• Ability to influence decision making and communicate ideas to cross functional teams and all levels of management
• Ability to establish and maintain effective working relationships with a service-oriented attitude in a team environment. 
• Experience working in Agile based product and software development environments
• Must have excellent knowledge in MS Word, MS Excel, MS Visio or equivalent software
• Strong presentation and public speaking skills.
• Software testing experience preferred.
• Experience with issue tracking/project management tools (e.g. Jira) a plus 
• Travel to client sites may be required

Are you interested in this job? Send a resume, cover letter and salary requirements to [email protected]. Candidates may be asked to take a programming skills test. All candidates are subject to a background check and must be authorized to work in the United States.