Technical Process Manager

Posted 4 Hours Ago
Be an Early Applicant
2 Locations
115K-145K Annually
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
Change everything. Starting with your career.
The Role
As a Technical Process Manager, you will lead audit product delivery, managing complex projects and processes to ensure timely and budget-aligned delivery. Responsibilities include overseeing Jira and Confluence environments, managing the product development process, change management, documenting code handovers, measuring tech work efficiency, and collaborating across teams to innovate governance and prioritize product work.
Summary Generated by Built In

Technical Process Manager
Come and solve interesting and complex product delivery problems on our Audit Analytics & Innovation team that is designing and helping build next-generation auditing platforms and tools.
As the delivery lead for Audit's product-builders, you will oversee the execution of complex product projects in Audit, ensuring they are delivered on time, within budget, and aligned with business goals. Specifically, you will:

  • Own and manage our Jira and Confluence environments and reporting
  • Oversee and document the product development process, ensuring products are richly and accurately researched and refined by product owners, data scientists, and engineers
  • Oversee the change-management lifecycle, ensuring the right owners approve updates to production platforms and that launches and approvals are documented
  • Innovate and document code handover processes between development teams
  • Innovate and document product release and control processes to ensure good governance
  • Apply a quantitative approach to measuring tech work and efficiency in regular reporting to leadership
  • Validate that product teams are accurately measuring the difficulty of work through continuous planning reviews
  • Ruthlessly prioritize product work by creating and applying quantitative KPIs to potential new features
  • Be a collaborative problem solver and implementer as you accelerate the partnership between Product, Tech, and Data Science partners
  • Be a critical thinker, ready to apply creative and measurable process solutions to challenging problems


Basic Qualifications:

  • Bachelor's Degree or Military experience
  • At least 5 Years Process Management experience, or at least 5 years of Product Management experience or a combination
  • At least 2+ years experience with Jira or Confluence


Preferred Qualifications:

  • Masters or MBA degree
  • 7+ years of Process Management experience
  • PMP, Lean, Agile or Six Sigma certification
  • Strong communication and collaboration skills
  • Strong problem solving and influencing skills


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $126,700 - $144,600 for Manager, Process Management
Richmond, VA: $115,200 - $131,500 for Manager, Process Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Top Skills

Confluence
JIRA

What the Team is Saying

Ryan Page
Kristen Cornelsen
Natalia Bachmann
The Company
HQ: McLean, VA
55,000 Employees
Hybrid Workplace
Year Founded: 1994

What We Do

At Capital One, we think and work like a tech company, using our digital fluency to transform everything about the customer experience. We’re bending data to our will, and turning a stodgy industry on its head. That’s reflected in our ranking as the number one business technology innovator in the U.S. in the 2016 InformationWeek Elite 100.

Why Work With Us

Here’s another question: What are you looking for? A place where curiosity is the starting point? Where data leads to human insights? Where humanity drives product development? We’re bringing breakthrough products and services to consumers, small businesses, and commercial clients. And each new idea makes life better for millions of people.

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Capital One Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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