Technical Presales, Senior Manager, Fintech

Posted 6 Days Ago
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Dubai
Senior level
Artificial Intelligence • Fintech • Software • Financial Services
The Role
As Senior Manager of Technical Presales at Optasia, you will lead a team that drives the business model and ensures excellent customer experiences. You'll provide technical expertise during the sales process, collaborating with teams to understand customer needs, create solutions, and lead product demonstrations.
Summary Generated by Built In

Description

Optasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and driving a superior business model & strong customer experience with presence in 30 Countries anchored by 7 Regional Offices.

We are seeking for enthusiastic professionals, with energy, who are results driven and have can-do attitude, who want to be part of a team of likeminded individuals who are delivering solutions in an innovative and exciting environment.

As the Senior Manager of Technical Presales, you will play a critical role in driving Optasia's business model and ensuring a superior customer experience. You will be responsible for leading a team of technical presales professionals, providing technical expertise and guidance throughout the sales process. Additionally, you will collaborate closely with the commercial and engineering teams to understand customer needs and develop tailored solutions. With your deep technical knowledge and understanding of the fintech industry (mobile wallets, mobile lending), you will be instrumental in closing deals and driving revenue growth.

What you will do

  • Lead and manage a team of technical presales professionals, providing guidance, training, and mentorship.
  • Collaborate with sales and product development teams to understand customer requirements and develop customized solutions.
  • Provide technical expertise during sales presentations, demonstrations, and discussions.
  • Conduct in-depth technical product demonstrations to showcase Optasia's capabilities and address customer concerns.
  • Participate in customer meetings to uncover and understand needs, and effectively communicate Optasia's value proposition.
  • Work together with the customers in the solutions consultancy and design processes.
  • Create and maintain strong relationships with key stakeholders, including potential and existing customers.
  • Prepare the Technical solution description for customer’s solutions, sign it off with clients and make it part of the delivery to the project implementation teams.

What you will bring

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • At least 7 years' of experience in technical presales or a similar role, preferably in the telecommunications industry, or mobile wallets.
  • Strong technical background and understanding of AI platforms, scoring, and financial decisioning.
  • Excellent communication and presentation skills, with the ability to effectively convey complex technical concepts to both technical and non-technical audiences.
  • Leadership and team management skills, with prior experience in leading a team of technical professionals.
  • Ability to build and maintain strong relationships with customers and key stakeholders.
  • Analytical mindset and problem-solving skills, with the ability to understand customer requirements and develop tailored solutions.
  • Flexibility and willingness to travel as required for customer meetings and presentations.

Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
👩🏽‍⚕️ Comprehensive private healthcare insurance
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground

Optasia’s Values 🌟

#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.

Top Skills

AI
The Company
Dubai
281 Employees
On-site Workplace
Year Founded: 2012

What We Do

We deliver Optasia, the AI Platform enabling financial access for the next billion customers. We are changing the world our way.

Α versatile, data-driven B2B2X (business-to-business-to-customers and SMEs) financial technology platform for MNOs, mobile wallet operators and financial institutions, which provides them with accurate credit scoring for responsible financing decision-making.

We support intelligent credit decisions, enable a broad range of financial services development and drive successful business models. All with ease, through our AI-led fully-automated decisioning algorithm, which allows us to efficiently make millions of decisions on financing, based on sophisticated data analysis.

Thanks to our technology and network we provide powerful flywheel effects with repeatable and scalable growth levers, to help our partners grow and enable financial access to retail & SME customers across numerous markets.

Operating since 2012 as Channel VAS and expanded in more than 35 countries in Africa, Middle East, Asia and LATAM with focus in emerging markets, Optasia Enabling credit decisions for an average of 116 million customers a month and had more than 980 million addressable subscribers in 2023, continuing to expand to new markets globally.

Optasia has been chosen as an investment opportunity by top firms such as Abu Dhabi's Waha Capital in 2017, and Ethos, a leading South African investment company in late 2018. The company also obtained ISO 27001 Certification in late 2021. Founded as Channel VAS in 2012, we became Optasia in 2022, incorporating a brand identity that more broadly reflects our capabilities.

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