Technical Infrastructure Specialist

Posted 13 Days Ago
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2 Locations
Mid level
Industrial • Manufacturing
The Role
The Technical Infrastructure Specialist will drive the architecture and implementation of Microsoft 365 client-related infrastructure globally. Responsibilities include providing expert support, troubleshooting technical issues, collaborating on Microsoft 365 solutions, and enhancing client satisfaction through IT policies and documentation.
Summary Generated by Built In

This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions.

At HBK, we live up to our three values: Be True, Own It and Aim High. We believe in absolute integrity – it’s how we win for stakeholders, the environment and each other. We believe in teamwork and keeping our promises – to ourselves and others. Finally, we believe in being bold and positive. This is how we perform at our best and achieve greater success.

Do you want to drive the transformation of the HBK core infrastructure, and have a key role in moving toward a true hybrid cloud platform?

The position

We are currently looking for a Technical Specialist in MS Client technologies, within the Infrastructure division. The team reports directly to the Head of Infrastructure and Cloud services, and is dedicated to develop strategies, designing and defining new architecture and ensuring implementations across all commercial functions in HBK.

Our new Technical Specialist in Client technologies will be responsible for driving the architecture, governance and implementation of the Client related infrastructure setups globally across all business units. This is a strategic focus area in HBK, and will be key to the offerings from global IT to a ever developing and demanding business.

So if you are looking for a challenge, and master the art of understanding and designing a well working and robust client setup, adaptable to future changes in a complex environments this position might be for you. You understand legacy technologies, but what drives you is the new services and features within Client and related Microsoft Service orientation to be a success.

Primary responsibilities

You will take on a very diverse role with a challenging, dynamic and rewarding day-to-day set of responsibilities. 

In this role, you can expect to:

  • Provide expert advice and guidance on Microsoft 365 (O365) products and services.

  • Troubleshoot and resolve complex technical issues related to Microsoft 365 applications, including Exchange Online, SharePoint, Teams, OneDrive, and more.

  • Collaborate with internal teams to ensure seamless integration and deployment of Microsoft 365 solutions.

  • Stay up-to-date with the latest Microsoft 365 updates, features, and industry trends to provide proactive recommendations to clients.

  • Drive the development and implementation of IT policies and procedures to enhance client satisfaction and operational efficiency.

  • Provide detailed documentation and reports on client interactions, technical issues, and resolutions.

Professional qualifications

  • min 5 years of experience as an IT Specialist or similar role, with a strong focus on Microsoft 365.

  • In-depth knowledge of Microsoft 365 applications and services, including administration and troubleshooting.

  • Excellent problem-solving skills and the ability to think critically and analytically.

  • Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.

  • Ability to work independently and as part of a team in a fast-paced environment.

  • Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert) are a plus.

Personal skills

  • Excellent Architectural skills

  • An “Own it” attitude, seeking to solve problems before they occur

  • Flair for execution

  • Natural problem solving ability

  • Seeing “IT” as a hobby as well as well as a job

We offer

Freedom with responsibility is the framework for HBK’s employees. This allows for a good balance between work and family life and for constant development of professional and personal skills in an international and enjoyable working environment.

One company – HBK

On 1 January 2019, Brüel & Kjær and HBM merged their activities into a new company called HBK (Hottinger Brüel & Kjær). With more than 3,500 employees worldwide and production facilities in Denmark, Germany, the UK, the USA, China and Portugal and presence in 80 countries, HBK is a leading player in the test and measurement area. For further info please visit www.hbkworld.com.

HBK is a division of Spectris plc, a UK-based productivity-enhancing instrumentation and controls company serving leading aerospace, automotive, medical, and other customers. Spectris plc is listed on the London Stock Exchange.

Top Skills

Microsoft 365
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The Company
HQ: London
1,244 Employees
On-site Workplace
Year Founded: 1942

What We Do

Hottinger Brüel & Kjær was founded in 2019, when HBM and Brüel & Kjær merged their activities into a new company.

Both companies are market leaders in their respective disciplines – Brüel & Kjær in sound and vibration and HBM in reliability, durability, propulsion efficiency and weighing. Together, they cover the complete product physics domain. In technical terms, Brüel & Kjær is the frequency domain expert and HBM the time domain expert.

HBK helps its customers reduce time-to-market by simultaneously performing tests, retrieving and analyzing data, aiding decision-making

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