Technical Education Consultant (Saas; FICO Platform)

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

“Seeking a technically sound individual with a prior background in software programming who thrives in educating others. As part of our Education team, you will work closely with our clients to ensure that they are enabled on our software applications: FICO Platform Capabilities, Blaze Advisor, and Decision Management Platform Streaming. FICO Platform Capabilities include Decisioning, Business Outcome Simulation, Feature Management, Data Flow, Contextual Processing, Visualization, Orchestration, and Building User Interface. This role is high-engagement, high impact, and high-reward as it combines the ability to exercise both technical and pedagogical skills at the same time."- Sr. Director, Education

What You'll Contribute

• Training delivery activities include teaching FICO Platform capabilities, Blaze Advisor, and Decision Management Platform Streaming courses domestically and globally, securing all physical resources, and coordinating travel plans with FICO’s clients and FICO implementation team.
• Curriculum development activities to include planning, researching, developing applications, and producing technical training materials for new software products and updated features, including lab exercises, instructional texts, technical reference information, and presentations.
• Work closely with Platform Education Director, Product Management and Product Documentation to develop technical courses that are educational and effective for clients, internal employees, and partners.
• Demonstrate competence and confidence in the planning, design, and management of curriculum development projects and processes, and will contribute directly as author and/or editor, where valuable, appropriate, or required.
• Responsible for classroom setup, network and computer setup, troubleshooting, and interactions with client management. Post-delivery responsibilities include completing detailed trip reports, notification of client issues, and review with appropriate individuals within FICO.

What We’re Seeking

• Proven background in Object Oriented Programming or a degree in information systems, computer science, operations research, statistics, mathematics, physics artificial intelligence (MS preferred).
• Familiarity with Saas and Distributed Programming.
• Excellent in English speaking and writing.
• Skilled presentation, interpersonal, listening, written, and verbal communication skills.
• Ability to create course preparation plans, conduct independent research, design, code and deliver curriculum.
• Comfortable with travel internationally and domestically 40-70% of the time.
• Experience in Business Rules Management systems, Operations Research and Predictive Analytics are a plus.
• Familiarity with other scripting languages such as, Javascript, Python, Groovy is desired.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
• The targeted base pay range for this role is: $91,000 to $143,000 with this range reflecting differences in candidate knowledge, skills and experience.

#LI-CJH

#LI-REMOTE

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring — More than 90% of US credit decisions involve the FICO Score.

• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

• Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy