Technical Coordinator, Safety and Loss Control

The salary range for this job posting is $94,784.00 - $151,654.00 annually + bonus + benefits

The above represents the salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors. Your recruiter can share more information about the specific salary range during the hiring process.

This role will be focused on the property line of business and have a fire protection background and experience. Working knowledge of NFPA and factory mutual codes and standards required. The successful candidate will be able to develop practical solutions found for deficiencies during fire protection risk assessment surveys and have a background and ability to develop practical solutions for property accounts.

We will consider candidates located in any of our listed payroll approved states and the role will report to the Assistant Vice President, Safety and Loss Control.

Are you a Referral?

If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team.

Unique residence requirements are listed in each job posting, please review closely for details.

Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes:

Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin.

JOB OBJECTIVE:
The Technical Coordinator, Safety and Loss Control (TC, S&LC) establishes, implements and assesses the effectiveness of best practices. This position will coach, train and mentor internal and external stakeholders on guidelines, standards and other technical matters. The TC, S&LC will analyze quantitative and qualitative business indicators and make technical decisions and recommendations in accordance with delegated authority.

This position conducts loss analysis and research prior to conducting on-site occupational safety and loss prevention surveys to assess the policyholder's safety efforts and to detect occupational safety hazards. The TC, S&LC prepares and submits reports of findings to management and underwriting, makes recommendations to Encova management and underwriters to correct workplace hazards and safety program needs; recognizes conditions or exposures which need an industrial hygiene evaluation; participates in safety training programs; and provides underwriting with risk assessments in support of underwriting determinations. 

ESSENTIAL FUNCTIONS:  
1. Provide technical subject matter expertise to strategic business teams and other disciplines to support business plan objectives. This includes but is not limited to policy, strategy and tactics, product development, processes and workflows, automation, and regulatory compliance.
2. Perform regular quality control and participate in quality audits.
3. Collaborate as needed with Encova senior management on larger, more complex accounts requiring special expertise. 
4. Evaluate policyholder safety programs and work sites for hazardous conditions. Consult with policyholders to improve their occupational safety programs and recommend cost-effective solutions. 
5. Review policyholder loss records to understand accident trends and determine service resource allocation accordingly. Direct resources to policyholders with poor or deteriorating experience. As needed, use feedback from stakeholders and review of marketplace competitors.
6. Create S&LC product and service tools for use by internal and external stakeholders. Present to and train stakeholders on these tools and their associated processes.
7. Develop and conduct management safety training program and presentations to new and existing policyholders, including preparation of curriculum and audio visual materials. As needed, may develop areas of specialization such as ergonomics, process safety hazard analysis, etc.
8. Develop internal guidelines, policies and procedures that address business needs and support business objectives. Determine impact to internal systems resulting from business process changes.
9. Investigate compliance and regulatory issues and recommend appropriate business solutions.
10. Guide and train new S&LC associates. Review their correspondence such as reports and letters prior to release. Provide guidance on research projects, loss analysis and special projects. 
11. For new policyholders, provide underwriter with accurate and timely reports on hazards, the effectiveness of controls, and the policyholders’ willingness to comply with recommendations to control hazards. 
12. Keep underwriting apprised of any changes in hazards or exposures.
13. Respond to requests from policyholders, underwriters, and other agencies regarding safety issues. 

OTHER FUNCTIONS:
1. Non-essential function: other duties as assigned. 
 

KNOWLEDGE, SKILLS AND ABILITIES: 
• A Bachelor’s degree from an accredited college or university is required. Commensurate experience may be considered.
• Seven years of full-time or equivalent part-time paid occupational safety management experience in industry or insurance required (this experience must be related to occupational safety or loss control prevention and can include industrial hygiene). A minimum of three of the seven years’ experience must be with a workers’ compensation or property/casualty insurance carrier or equivalent program.
• Preference may be shown to applicants with a master’s degree in Safety or Industrial Hygiene from an accredited college or university. Education may be substituted for the experience requirement.
• Certified Safety Professional (CSP) or Certified Industrial Hygienist (CIH) and designation as an Associate in Risk Management (ARM), Associated Safety Professional (ASP) or Certified Fire Protection Specialist (CFPS) are desired.
• Experience with project management preferred.
• Knowledge of effective safety program management including rules, regulations and standards.
• Ability to apply technical expertise to produce effective S&LC business solutions.
• Ability to use relevant information and individual judgment to determine compliance with regulations and standards.
• Ability to collaborate effectively with internal and external stakeholders. Ability to build and maintain positive working relationships with policyholders and their leadership. 
• Ability to use sound logic to identify and analyze problems and implement effective solutions.
• Demonstrated understanding of compliance issues and regulatory environment.
• Exceptional oral communication skills. 
• Excellent analytical, research, documentation and writing skills.
• Effective organizational skills including the ability to manage multiple projects and work with minimal direction.
• Knowledge of design, implementation and interfaces of current systems and applications.
• Ability to apply confidentiality when appropriate.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Knowledge of core elements within the occupational safety and industrial hygiene process.
• Knowledge of risk management as it relates to safety and industrial hygiene as an overall function of business in planning, leading, and directing its operations.
• Knowledge of workers' compensation laws, policies and rules, and understanding of the principles of insurance.
• Knowledge of the basics of guaranteed cost, deductibles, retrospective rating plans and the impact of accident prevention on each plan.
• Knowledge of rating systems, methods of calculating experience modification factors and the elements of each formula.
• Knowledge of the U. S. Department of Labor Bureau of Labor Statistics loss information, formulas and principles of calculating incidence rates for employers.
• Knowledge of basic business financial principles, in order to analyze cost effectiveness and return on investment of recommended solutions to hazards and exposures.
• Ability to conduct workplace safety inspections and assess situations quickly.
• Ability to demonstrate sound judgment and work independently.
• Ability to operate a personal computer and to use spreadsheet, presentation, database manager, and word processing software.
• Ability to analyze basic claims data to determine accident trends and to develop programs to respond to adverse trends.
• Ability to compile, analyze, and report on findings.
• Knowledge of Federal OSHA, MSHA, and NFPA standards. 
• Ability to safely operate a motor vehicle.
• Must hold a valid driver’s license.

This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons.

Ready to join our team?
At Encova Insurance, we firmly believe that our associates drive our company’s success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating and financially rewarding opportunities.
Join us to discover a work experience where your diverse ideas will be met with enthusiasm – where you can learn and grow to your fullest potential.

What you can expect from us
Join our family of industry leaders, and let us reward you with a competitive salary, bonus and benefits package that includes but is not limited to: a 401(k), wellness programs, bonus incentive plans and flexible schedules, with an early close of the office every Friday. Additionally, Encova aspires to be an outstanding corporate citizen in all the markets we serve; we encourage and support associate participation in community initiatives through our foundations.
Encova Insurance is an EOE/E-Verify employer.