Technical Consultant

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

The rapid evolution of financial services is being driven by regulatory changes, digital transformation, and the arrival of new fintech players.

We help more than 3,000 financial institutions, retailers and other players meet this challenge with multiple payment methods for both digital and physical transactions.

We also provide a growing range of software and services for digital banking and payment services.

This includes strong identity verification for enrolling new customers, payment data encryption, and multiple authentication schemes, including Biometrics, to access digital banking services.

If you would like to become a part of our Thales CDI (Cybersecurity & Digital Identity) Team, please do not hesitate and apply today!

As a Technical Consultant, you will own and drive the technical interface to the customer, provide technical support such as pre-sales and post-sales activities and promote Thales products, services and solutions.

Key responsibilities:                                      

• You will be a main interface for technical communication between the customer and Thales.
• You will design and lead technical initiatives that have a strategic impact on the business relationship with customers and selected partners.
• You will proactively act to understand customer technical needs and identify potential opportunities in relation to the Thales Product Roadmaps.
• You will write the preliminary requirements specification for specific customer opportunities.
• You will create technical Specifications, especially detailed personalization Specifications for the Electrical and Graphical (Pre-)Personalization of Cards, as well as Data Processing Specifications and Electrical Profiles.
• You will assist with the creation and testing of Validation Elements (e.g., Test cards).
• You will be a direct support for customers during the Integration and Test Phase of projects with Thales.
• You will coordinate issue resolution, which may arise during the usage of Thales Products/Solutions.
• You will ensure feedback provided to the product marketing and technical teams regarding technical features required by the customers, which may help at the definition of the Thales product roadmaps, in full coordination with the Sales and marketing teams.
• You will assist the Thales sales and marketing forces to define and/or positioning existing or new products (including roadmap presentations).

Our requirements:     

• We would like someone to join our team who is committed to providing first class technical & presales support to a mix of technical / non-technical customers.
• To succeed at this job, you should have a strong technical background and experience in a technical role (ideally from EMV payment background with knowledge of smartcard standards, EMV specification & cryptography).
• We are looking for someone who has excellent interpersonal and communication skills, someone who is customer and business oriented, interested in learning and continuous improvement.
• Additionally, you should be result driven and innovative with strong analytical and troubleshooting skills.
• To perform your daily duties fluent English is necessary.
• Preferable having a Master’s or Bachelor’s degree in Computer Science, Electronics or Engineering.

What we can offer:

• A culture of collaboration, mutual respect and diversity.
• Tasks and projects providing growth opportunities in a motivating work environment.
• Employment (based on employment contract) in a company with a long history in innovation and technology.
• Annual bonus.
• Possibility to work in a hybrid model, partially from home, partially from our modern office located in Tczew, near to Gdansk.
• Commute allowance and free parking space for employees.
• Employee referral program.
• Private medical care co-funded by the company, life insurance, social fund, canteen, charity and social events.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!