Location: Hengelo, Netherlands
About the team
Within the Supportability Engineering Department, we are looking for a Dutch Nationality Technical Author with a Mechanical/Electrical background to join the Customer Documentation team. The Supportability Engineering Department – part of the Service Segment - consists of 60 domain experts and is responsible for the definition, development, realization and training of ILS (Integrated Logistic Support) for Radar Systems and Command & Control Systems- (software).
The department consists of the following disciplines: Logistics Engineering, Maintenance Engineering, Customer Documentation, Customer Training, Obsolescence Management.
About your future job
The Customer Documentation Team is responsible for all customer-oriented technical documentation related to our Radar Systems and Command & Control Systems, which are mainly used in the maritime domain. The current team consists of 15 Technical Authors.
As a Technical Author, you develop the technical user documentation for our high-tech products. You collect the technical information, research technical specifications, use the knowledge of specialists from throughout the organization and test the procedures on the actual systems. You write and maintain clear text for the Operator, Maintenance and System Manuals. The Customer Documentation Team also contributes to new developments in the field of publications including the application of Animation, AR, VR, Video, etc.
Why you'd be a good match
- You have a bachelor's or master's within the Mechanical / Electrical domain.
- You have a technical background and/or affinity with technology.
- You have at least 5 years of experience as a Technical Author or a similar position.
- You have good communication skills, both oral and written.
- You have excellent knowledge of the English language, both verbally and in writing.
- You have the ability to write accurate, consistent, clear and concise English.
- Knowledge / experience in the field of STE (Simplified Technical English) is a plus.
- Knowledge and experience in S1000D V3.0 and V4.1 Data Modules (DMs) is a plus.
- You are able to translate difficult concepts into easily understandable information for our end users.
- You are able to lead documentation projects from start to finish.
- You are able to work independently, take initiatives, but also like to work in a team.
- Knowledge of structured data documentation, (XML) and knowledge/experience of CSDB/CMS.
- You are flexible and open to technological changes within your field.
Also
- You should be able to work and think in a structured way with strong analytical skills.
- You should be stress resistant and proactive;
- You are good at organizing and planning and can maintain a helicopter view.
- You would like to live/work in East part of The Netherlands for a high-tech company.
- You might like to learn Dutch, though everyone here speaks fluent English.
What's in it for you
- A challenging job in a great team within our high-tech, innovative work environment. Includes the freedom for initiative and good ideas.
- Room for personal and professional growth within our organization, for example in regards to technical, commercial or international skills.
- Valuable international collaboration with coworkers from 68 different countries around the globe.
- A comfortable work space in a modern environment, with a focus on flexibility and the right work life balance.
- You can usually work where and when you want to be able to do your work as well and efficiently as possible. Within Thales we implement hybrid working, where you can, for example, work from home two days a week if your role allows it.
- A good salary, fitting travel allowance, and the ability to personalize your employment conditions: for instance, you can trade days off for internet costs, our bicycle plan, company fitness and relocation costs.
- 40 days off per year (PTO). Yes, really.
LR 08 VKG 55/60
Interested?
Reach out for more information to our Talent Acquisition Partner Gerlof Jan Heck, via +31 (0) 638697390 or [email protected].
Or Apply directly by clicking on the button below to upload your profile and show your interest.
To ensure that we are a good match, we can ask you to participate in an assessment.
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What We Do
Thales is a global high technology leader investing in digital and “deep tech” innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum technology – to build a future we can all trust, which is vital to the development of our societies. The company provides solutions, services and products that help its customers – businesses, organisations and states – in the defence, aeronautics, space, transportation and digital identity and security markets to fulfil their critical missions, by placing humans at the heart of the decision-making process.
