Technical Account Manager

Reposted 17 Days Ago
Hiring Remotely in United States
Remote
Senior level
Big Data • Software • Analytics
The Role
As a Technical Account Manager, you will lead customer success initiatives by providing strategic solutions, fostering strong relationships with key stakeholders in the data domain, and driving adoption of Atlan's metadata management solutions. Your role ensures that customers achieve measurable ROI and high satisfaction, thereby influencing the evolution of Atlan's offerings.
Summary Generated by Built In

Own Success. Shape the Future. Lead the Data Revolution.

Impact & Purpose:

  • Lead the Metadata Charge: Guide data teams toward better collaboration and governance in the Active Metadata Management revolution.
  • Partner with Industry Titans: Become a trusted advisor to Atlan's largest, most strategic customers, including Fortune 500 companies and innovative startups.
  • Deliver Measurable Results: Directly impact customer ROI by helping them achieve data-driven success through effective metadata management.
  • Shape the Future: Make your voice heard! Influence the evolution of Atlan's solutions with your insights and expertise.

Your Mission:

  • Trusted Advisor: Uncover your customers' unique needs, propose strategic solutions, and maximize their value from Atlan.
  • Relationship Maestro: Build strong connections with CDOs, CIOs, data analysts, and other stakeholders across all levels.
  • Success Champion: Drive high adoption and user satisfaction through seamless onboarding, training, and ongoing support.
  • Data Hero Evangelist: Share customer success stories and inspire the global data community to embrace Active Metadata Management.

What Makes You a Fit:

  • Deep Expertise: Proven experience in data governance, data quality, or related fields, ideally as a Technical Account Manager (TAM) or Solutions Architect (SA) focused on data solutions.
  • Passionate Advocate: You believe in the power of data collaboration and are committed to customer success.
  • Technical Prowess: Possess a strong understanding of data management principles and technologies.
  • Relationship Builder: You forge trust and rapport easily, becoming a trusted advisor to your customers.
  • Strategic Mind: You can translate customer needs into actionable insights and product improvements.

Join the Atlan revolution and unleash your potential as a Technical Account Manager!

Top Skills

Data Governance
Data Management Principles
Data Quality
Data Solutions
Metadata Management
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The Company
HQ: New York, NY
192 Employees
On-site Workplace
Year Founded: 2018

What We Do

Built by a data team for data teams, Atlan is the active metadata platform for the modern data stack. It stitches together metadata from various sources (Snowflake, dbt, Databricks, Looker, Tableau, Postgres, etc.) to create a unified data discovery, cataloging, lineage, and governance experience across all your data assets, from columns and queries to metrics and dashboards. Atlan facilitates a two-way movement of metadata, bringing context back into the tools and workflows that your data team uses every day — for example, in your BI tool when you wonder what a metric on the dashboard means.

A pioneer in the space, Atlan was named a Leader in Forrester Wave™️: Enterprise Data Catalogs for DataOps in 2022 and was recognized by Gartner seven times in 2021, including as a Cool Vendor in DataOps and in the inaugural Market Guide for Active Metadata Management. Today, we power pioneering data teams like WeWork, Plaid, Postman, Unilever, and Ralph Lauren. We recently raised a Series B, backed by top investors (including Insight Partners, Sequoia, and Salesforce Ventures) and founders & CEOs from the modern data stack (including Snowflake, Looker, and Stitch).

For more information, visit http://www.atlan.com/ or follow us on Twitter at AtlanHQ.

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