Technical Account Manager - KSA

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

About SS&C Technologies

SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

About the Role

Our Technical Account Managers have a detailed understanding of the client’s environment (including all SS&C Advent, Eze and I&IM products, add-on pieces, integration points & customizations) and share this information with other appropriate contacts. You'll be responsible for the ongoing success of SS&C Advent, Eze and I&IM product implementations at many of our largest and most complex client installations.

The Technical Account Manager functions as a named, central point of contact for assigned clients’ technical and operational needs related to their production environment.

Your Responsibilities

• Develop and execute a product strategy, messaging and launch of products and solutions that support our overall strategy and goals.
• Act as liaison between Business and SS&C delivery teams. Assist in defining, capturing, documenting and sharing the actual product scope and functionality.
• Analyze market opportunity, anticipate industry direction and evaluate the feasibility and financial justification for new products and/or new releases of existing products.
• Identify requirements for future and current products in the context of the company's strengths and capabilities, technologies, quality, costs, customer interactions, and marketplace demands.
• Define target prospects and assists sales in lead generation. Oversees the product life cycle from conception through retirement.
• Work closely with functional teams, including technical architecture and development teams, to ensure that appropriate processes are being adhered to in order to meet financial, timing, and customer expectations.
• Identify and manage risk of retention.

Your Experience

• A background in Financial Services - our solutions are widely used by some of the largest and most recognized financial services organizations and understanding of their departments and enterprise-wide platform architecture is key for this role.
• Consulting experience - has a strong understanding of customers' needs and the competitive environment including our position in relation to competitors. Understand the market forces required to launch a successful product solution with the ability to drive future state solutions!
• Possess knowledge of overall product development processes and marketing strategy.
• Strong analysis/project management mindset to thrive in a demanding environment.
• Experience working on projects of moderate scope or on varied tasks that require resourcefulness, self-initiative, and significant independent judgement.
• Demonstrate a developing functional knowledge to evaluate the implications of issues and make recommendations for solutions.
• Prior has experience guiding team members and recommending new procedures.
• A Master's degree or Bachelor's degree would be useful.

Our Culture

At SS&C, you will find a rewarding career where you can thrive at every level. We are proud of our unique business culture, founded on the passion of our people, dedicated to the success of our clients. As a company, we reward innovation and professionalism, and support personal development. We invest in our employees through offering competitive compensation and benefits, comprehensive training opportunities, and employee programs to promote a healthy work-life balance and personal well-being. Our culture thrives on teamwork and diversity. Therefore, we hope to see you bring your unique perspective and talent to SS&C, and thrive!

EEO Statement / Non-agency Disclosure

We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.