Tech Product Manager- Club Excellence

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of working at BJ’s

•        BJ’s pays weekly

•        Eligible for free BJ's Inner Circle and Supplemental membership(s)*

•        Generous time off programs to support busy lifestyles* 

                      o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

•        Benefit plans for your changing needs*

                      o Three medical plans**, Health Savings  Account (HSA), two dental plans, vision plan, flexible spending ​

•        401(k) plan with company match (must be at least 18 years old)

*eligibility requirements vary by position

**medical plans vary by location

IT Product Manager – Club Excellence

Who You Are:

• A seasoned product management professional with extensive experience in navigating complex retail environments.
• Proven ability to transform product initiatives from initial concept to successful launch, delivering measurable impact.
• Expert in fostering collaboration across engineering, platform teams, and key stakeholders to achieve strategic goals.
• Deep understanding of in-club operations, including processes, systems, and data-driven decision-making.
• Skilled at optimizing budgets and resource allocation to maximize efficiency and value.

Role Overview:

• Develop and implement a strategic vision for in-club Operations Products, ensuring alignment with overall business goals.
• Leverage data-driven insights to harmonize product initiatives with technology and in-club operations strategies.
• Drive initiatives that optimize labor, space utilization, and operational efficiency, directly contributing to revenue growth.
• Build and nurture cross-functional relationships to strengthen and enhance in-club operational capabilities company-wide.

Key Responsibilities:

• Collaborate closely with business operations teams to ensure technology aligns seamlessly with strategic organizational goals.
• Serve as a strong advocate for club operations, driving the development of IT products and services that meet their needs.
• Leverage data-driven insights to uncover opportunities and guide strategic decision-making.
• Evaluate existing processes and technologies to identify areas for innovation and efficiency improvements.
• Develop and maintain a strategic product roadmap, managing and prioritizing product backlogs effectively.
• Lead the end-to-end lifecycle of club operations products, including development, deployment, and continuous optimization.
• Establish and monitor KPIs to evaluate product adoption, performance, and overall impact.
• Foster a culture of cross-functional collaboration to drive alignment and enhance operational outcomes.

Requirements:

• Demonstrated experience in product management within the retail industry, with a track record of delivering impactful results.
• Bachelor’s degree in Engineering, Business, Marketing, or a related discipline.
• At least 6 years of experience in product management, retail, or related fields, with exposure to complex projects.
• Strong analytical skills, with the ability to interpret data and make informed, strategic decisions.
• Exceptional communication and collaboration skills, fostering alignment across diverse teams and stakeholders.
• Proven expertise in developing and executing strategies to achieve business objectives.
• Comfort with managing ambiguity, coupled with a strong ability to lead and implement organizational change effectively.

Leadership Competencies:

• Visionary strategic thinker with an enterprise-wide mindset, driving value across BJ's Wholesale Club, beyond just club operations.
• Skilled at leading through influence, effectively guiding teams and initiatives even without direct authority.
• Exceptional communicator who proactively addresses challenges and delivers solutions with clarity and confidence.
• Adept at balancing long-term strategic vision with a focus on operational excellence to achieve business objectives.
• Proven ability to build, lead, and develop high-performing teams, fostering a culture of collaboration, innovation, and accountability.

Join us to lead IT transformation and unlock new heights in operational excellence!

This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $122,500.00.