Tech Ops Engineer

Posted 13 Hours Ago
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Bangalore, Bengaluru, Karnataka
Junior
Gaming
The Role
The Tech Ops Engineer role involves providing L1/L2 support, ensuring SLAs are met, utilizing ticketing tools like Service Now or Jira, and implementing ITIL processes. The engineer will manage user accounts, support Unix and Windows systems, and work with VMware, Ansible, and various monitoring tools to maintain and patch operating systems.
Summary Generated by Built In

iGaming:
If it’s iGaming, we know a thing or two. At Light & Wonder, It’s all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers.

Position Summary

About Company

Light & Wonder is a global leader in game experiences. We create content, hardware and systems that connect iconic titles across any place or channel. By turning games into expansive entertainment, we keep thrilling players with characters and stories they can’t get enough of.

Light & Wonder, Inc. is the leading cross-platform global games company. Through our three unique, yet highly complementary businesses, we deliver unforgettable experiences by combining the exceptional talents of our 6,000+ member team with a deep understanding of our customers and players. We create immersive content that forges lasting connections with players, wherever they choose to engage. At Light & Wonder, it’s all about the games. The Company is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To learn more, visit (www.lnw.com)

We are committed to offering very competitive benefits that are aligned with our values and inspire employees to drive innovation and contribute to the organization’s performance. Employees are the most valued resource, and we always look to improve their well-being with a wide range of benefits befitting every individual. Not limited to monetary benefits, we have robust learning and development opportunities that help them to grow professionally.

Our Values

  • Dare to be bold: We combine diverse talent to look at the familiar in unfamiliar ways.

  • Celebrate perspectives - We combine diverse talent to look at the familiar in unfamiliar ways

  • Never settle: We relentlessly push forward to create the extraordinary in every detail.

  • Uphold integrity: We promote accountability and respect to raise the bar for ourselves and the industry.

  • Win as a team: We bring out the best in each other to share collective success.

Job Description – Tech Ops Engineer

Job Location: ITPL Bangalore

Required Experience: 4 years

  

Skill Set: L1/L2 Support, SLAs, Ticketing Tools (preferably Service Now / Jira), knowledge on ITIL Process, Unix should be primary and windows as secondary is good to have, User Account Management, VMware, Ansible, Shell Scripting, Monitoring Tools (Zabbix , Grafana , Splunk will be  Advantage ),OS Patching.

Job Type: Full Time

Job Description:

Preferred Skills and Experience:

  • Experience from previous customer support / Technical support role is necessary.

  • Technical knowledge is required for this position.

  • Redhat Linux Certified System Administration Professional.

Knowledge, Skills, & Abilities:

  • Excellent communication skills.

  • Experience in Linux/Unix.

  • Experience working with Microsoft Office products.

  • Decent knowledge & experience in programming and scripting is preferred.

  • Ability to understand and use various in-house and commercial tools.

  • Ability to work in close relationship with other departments within the team.

  • Working in shifts required.

Qualifications

Top Skills

Unix
Windows
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The Company
HQ: Las Vegas, NV
2,419 Employees
On-site Workplace

What We Do

Light & Wonder is a leading cross-platform global game company focused on creating new worlds where players can immerse themselves in dynamic casino, online or mobile games.

Headquartered in Las Vegas, Nevada, with nearly 5,000 employees, the company has locations on six continents.

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