Tech Lead (Professional Services)

Posted 6 Days Ago
Be an Early Applicant
Hiring Remotely in Calgary, AB
Remote
Mid level
Marketing Tech
The Role
The Tech Lead in Professional Services at Improvado will oversee the development of data modeling and attribution strategies, mentor the team, and refine project delivery methodologies to improve service quality and client satisfaction. Responsibilities include technical leadership, engaging with customers, and providing strategic guidance in complex SaaS solutions.
Summary Generated by Built In

Improvado is an AI-powered, unified platform designed for marketing teams in medium to large-scale enterprises and agencies, who are looking to automate complex marketing intelligence and reporting to make decisions with ease. Improvado gathers, organizes, and untangles marketing data to deliver instant insights through BI and AI, helping to eliminate complexity, delivering laser-focused insights to optimize budgets, enhance campaign efficiency and marketing ROI.


As a rapidly scaling Series A startup that raised $34 million in funding, we're proud to partner with globally recognized brands such as ASUS, Docker, Activision, H&R Block, and many others. Our diverse team of curious, open, and hard-working individuals is committed to cultivating a fast-paced, agile culture that values personal and professional growth.


The Professional Services Tech Lead is pivotal in delivering complex SaaS solutions, focusing on building innovative data and attribution models. This role involves supervising and upskilling data analysts and engagement leads, continuously revising approaches, and implementing improvements to enhance service quality and efficiency.

Responsibilities

  • Lead the development and implementation of advanced data modeling and attribution strategies that align with client objectives.
  • Supervise and mentor a team of Professional Services Data Analysts and Engagement Leads, focusing on skill enhancement and professional growth.
  • Actively review and refine existing project delivery methodologies and analytics solutions to drive innovation and improve client satisfaction.
  • Serve as a technical expert in client engagements, providing deep insights and strategic guidance to ensure project success.
  • Meet with customers, define approaches, troubleshoot issues and explain solutions.

Qualifications

  • Minimum of 3 years of experience in a technical leadership role with a proven track record in data engineering and analytics.
  • Expert proficiency in SQL and Python (or another programming language)
  • Proficient in ETL processes, knowledge of DBT, kimble modelling, SQL-mech
  • Comprehensive knowledge of cloud data platforms like Google BigQuery, Snowflake, or AWS.
  • Strong experience with BI tools such as Tableau, Power BI, or Looker Studio.
  • Demonstrated ability to develop and refine Attribution models, Marketing Mix Modeling (MMM), and other analytical frameworks Incrementality.
  • Familiarity with marketing automation and CRM tools such as Marketo, Pardot, Salesforce, or HubSpot.
  • Excellent communication and team coaching skills
  • Strong analytical, problem-solving, and project management skills.

What We Offer

  • Remote-first environment
  • 27 days of PTO per year
  • US holidays and additional days off
  • Extremely fun & open startup environment
  • Professional development reimbursement

Top Skills

Python
SQL
The Company
HQ: San Diego, CA
115 Employees
On-site Workplace
Year Founded: 2015

What We Do

We help marketers consolidate all of their data so they can make informed decisions about their marketing campaigns and increase their ROI.

The Improvado platform provides 200+ built-in integrations, including Google Analytics, Facebook, Instagram, Snapchat, LinkedIn, Pinterest, HubSpot, Twitter, Google Ads, Outbrain, Taboola, AdRoll, and many more.

Take the pain out of data-driven marketing by aggregating, cleaning and transforming cross-channel marketing data—all in one place, in real time.

Want to learn more? Schedule a demo at www.improvado.io.

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