Trustly is leading the human-centric payments revolution. To us, this means passionately building the most convenient, intelligent and responsible way of paying for things online. Whether it’s for shopping, paying subscriptions, funding trading accounts, booking airfare, playing online games and much more – we’re all about a better way to pay. At our core, we are a tech company with industry-leading tech capabilities. But, it’s the ingenuity of our people that makes us leaders in our field. Thus, our appetite for innovation will never be anything less than fierce. Trustly is steadily growing as it connects thousands of businesses with hundreds of millions of people. And with a strong presence across Europe and the Americas, we are leading the human-centric payment revolution as a truly global team.
About the Data domain
The Data domain is part of the Product and Tech function with the mission of transforming Trustly into a truly data-driven organization. We are responsible for every aspect of the data journey, from collection & modeling to analysis and visualization. We provide the whole organization with data and analytics artifacts aiming to improve our decisions, operations and the customer’s experience.
About the role
As Trustly’s lead for Product Analytics you will be instrumental in driving data-informed product decisions, uncovering insights, and ultimately contributing to the success of our products. You will be a strategic partner to our CPO and Head of Product but also work closely with our product managers, designers and engineers driving product adoption and performance.
As a Lead you will have staff responsibility for the Product Analytics team currently composed of four experienced data analysts. You will own and prioritize the team’s backlog and oversee deliveries as well as refine our analytics methodology. You will work closely with our data professionals in order to support your team with the necessary tools and data availability.
What you'll do
- Influence product roadmap: Collaborate closely with product managers to define key product metrics and to ensure data is a core aspect of any product development initiative; based on stakeholder needs, you will propose and prioritize impactful data solutions such as dashboards, deep dives, A/B tests, or machine learning models to drive decision-making and innovation
- Develop and refine our analytics methodology: Establish best practices for data tracking, defining key metrics and proactively developing a framework for analyzing and understanding user behavior and product performance; ensure your team has timely access to accurate, well-structured data to address critical business questions and drive informed decision-making
- Champion the "test and learn" approach: Promote A/B tests to validate hypotheses, optimize product features, and measure the impact of changes with the aim to establish a robust experimentation framework to ensure our product decisions are backed by data
- Be a data evangelist: Foster a data-driven culture within the Product and Tech organization and beyond, advocating for data literacy and promoting the use of data to improve our products
Who you are
- Hold a degree in Engineering, Mathematics, Statistics, or equivalent, followed by at least 5 years of hands-on advanced analytics as a data analyst, data scientist or similar
- At least one previous experience in a leadership role
- Experience, or at least a general understanding of the most common analytics methodologies (scalable dashboard, data science, a/b tests etc.)
- Technically skilled to be able to develop our analytics methodology (BI tools, SQL, Vertex AI, Sagemaker or similar tools)
- Strong communication skills to align with stakeholders on your team’s deliverables and roadmap
- A genuine interest in payment solutions
Kindly submit your CV in English.
Are you someone who voices new ideas and acts on them? Do you value great communication with all stakeholders? We are looking to strengthen the team with dedicated, highly motivated people who thrive in working with different areas across the organisation.
If you feel that your skill set and personality compliments the criteria above, please apply now.
Top Skills
What We Do
At Trustly, we envision a world in which online payments are fast, simple and secure for everyone — merchants, consumers and banks alike.
One hundred years ago, cash was king. People got paid in cash, carried it in their wallets, and bought things with it at the local store. Payment was easy.
Oh, how the times have changed.
Today, our salaries are deposited straight into our bank accounts and we shop online, from merchants all around the world. So why is it so hard to pay straight from our bank accounts?
For consumers, paying online should be as easy as sliding a bill across the counter. And accepting payments and issuing refunds should be the least of merchants’ worries. Credit cards, debit cards, e-wallets, invoices and cash-on-delivery are all middlemen levying fees, debt and interest for the simple task of moving money from one person to another.
At Trustly, we work hard to make online payments easy.
Why Work With Us
At Trustly, we work hard to make online payments easy. We’re dynamic, not stuffy. We’ve got the drive and ambition of a startup and the experience and advantage of a scale-up, all wrapped up in one amazing team. The pace is fast, and change is frequent. We prioritize agility to adapt to whatever tomorrow brings.
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