Task Manager

cFocus Software is seeking a Task Manager to join our program supporting US Department of Transportation in Washington, DC. This position requires an active Secret clearance
Qualifications:

• Masters or Bachelors degree in Business Admministration, Project Management, Computer Science, or a related field
• Project Management Professional (PMP) certification
• 10+ years of Task Management experience

Duties:

• Manage Tier 1, Tier 2, and Tier 3 Helpdesk support.
• Coordinate with DOT Federal/Contractor teams to resolve customer Helpdesk requests
• Oversee specific tasks or activities within a project or program.
• Coordinate with team members to ensure tasks are completed according to schedule and quality standards.
• Track progress, identify risks, and communicate with stakeholders to ensure successful task completion.
• Preparation and update of Project Management Plans
• Weekly/Bi-weekly Status Reporting
• Ad Hoc Status Reporting
• Monthly Project Cost Reporting
• Sprint Schedule Reporting
• Earned Value Management Reporting, where appropriate
• Technical Interchange Meetings
• Participation in the development of a Risk Mitigation Plan
• Creation and management of the Project Requirements Traceability Matrix (RTM)
• Creation and management of the Project Risk Register
• Providing information as needed for information security solutions and certification.
• Assistance to annual security assessment inquiries in coordination with the Government.
• Analysis on issues to determine resolutions and communication to customers and users
• Update on user manuals, videos, and other training and support materials as needed
• Interface with business owners for assistance with system and reporting as needed
• Interface with DOT ITSS and other DOT service providers to identify and troubleshoot
• issues
• Monthly reporting on O&M activities