Table Games Supervisor

Posted 4 Days Ago
Be an Early Applicant
Wilkes-Barre, PA
Junior
Gaming
The Role
The Table Games Supervisor oversees gaming areas, ensures compliance with internal controls and game procedures, maintains game security, and fosters guest and employee relations. This role includes training staff, solving guest issues, and promoting exceptional service while keeping communication open with management and the Surveillance Department.
Summary Generated by Built In

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES   

IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:

https://www.myworkday.com/mohegan/d/inst/1$9925/9925$2758.htmld

Job Duties

Supervises and secures all games in assigned table games/poker gaming areas.  Enforces internal controls and commission regulations.  Enforces table game procedures.  Ensures the accuracy and integrity of the Player Rating System.  Ensures the security of the table games and related equipment and keep clear lines of communication with the Surveillance Department.  Improves the skills of your staff through direct involvement in training, counseling, supervision, and evaluation.  Services guests and handle guest related issues with composure and professionalism.  Services employees and handles employee related issues with composure and professionalism.  Maintains open communication with the assistant or shift manager.  Keeps abreast of “special events”, entertainment, employee activities, restaurant schedules, etc.  Provides an entertaining, exciting and memorable guest experience.      Performs other related duties as assigned.  Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment.  Promotes superior guest service.

Minimum Qualifications

Must have previous work experience as a dealer with multiple game knowledge.  Past supervisor/dual rate experience in table games is a plus.  Must be able to successfully complete rigorous table games supervisory training.  Must be knowledgeable of computer systems, and be willing to work various shifts and flexible hours. 

Work Shift:

Regular

Knock, knock. Hear that sound? That's opportunity!

The Company
HQ: Uncasville, CT
3,092 Employees
On-site Workplace

What We Do

Mohegan is the owner, developer and manager of premier entertainment resorts in the United States, Canada, and Northern Asia. Mohegan’s U.S. operations include resorts in Connecticut, Washington, Pennsylvania, New Jersey, and Nevada; Canadian operations are based in Niagara Falls; and Mohegan Inspire is located in Incheon, South Korea. The brand’s iGaming division, Mohegan Digital, provides cutting-edge online gaming solutions to Mohegan’s loyal fan base and meets the digital needs of customers on a global scale. Mohegan is owner and operator of Connecticut Sun, a professional basketball team in the WNBA. For more information on Mohegan and its properties, please visit www.mohegangaming.com.

Similar Jobs

Hybrid
Philadelphia, PA, USA
289097 Employees

Ahold Delhaize USA Logo Ahold Delhaize USA

IT Solutions Delivery Manager - Distribution-Transportation

AdTech • eCommerce • Food • Marketing Tech • Retail
Carlisle, PA, USA
10000 Employees
105K-188K Annually

PwC Logo PwC

OFRO Independence Private Equity Senior Manager

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Remote
Hybrid
70 Locations
364000 Employees

Similar Companies Hiring

Take-Two Interactive Software Thumbnail
Software • Mobile • Information Technology • Gaming
New York, NY
6500 Employees
DraftKings Thumbnail
Sports • Software • Information Technology • Gaming • Esports • Digital Media • Big Data Analytics
Boston, MA
5300 Employees
bet365 Thumbnail
Software • Gaming • Esports • Digital Media • Automation
Denver, Colorado
9000 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account