About The Role
The System Test Specialist supports test technicians in troubleshooting complex failures and escalating technical work inhibitors. The specialist will support either server level test or rack level test processes based on team needs. The specialist engages with technicians, engineers and program managers of direct and support functional teams. The specialist role requires a balance of team work, communication and strong technical skills to provide critical support to their team.
What You Will Do
- Support technicians in debugging and troubleshooting complex test failures
- Escalate test interruptions and inhibitors to support teams through JIRA and Microsoft teams
- Support and monitor engineering activity in test labs by tracking products and equipment utilization
- Validate test flow for new products entering process
- Monitor and report technical issues impacting test process
- Provide training and assistance to techs in personal, group or virtual sessions
- Track process performance metrics such as cycle time, retries, yields, and product age
What You Bring
- 2+ years of related work experience in computer/server hardware
- Associates degree in IT, or Certification from a Technical School and/or equivalent related work experience
- CompTIA A+ or Network+ certifications are beneficial but not required.
- Configuration experience of Microsoft OS VISTA/WIN7/Server/Office suite and basic Linux
- 4+ years PC system related hardware or networking experience is preferred
About ZT Systems
At ZT Systems, you’ll get to do work you are proud of alongside smart, passionate people. Every day, there are opportunities to collaborate with the best in the industry to design, build, and deliver impactful solutions to world-class customers. Along the way, you will gain hands-on experience in a face-paced environment that’s challenging, rewarding, and career-defining.
A culture built around our values we work hard and think fast. We view challenges as opportunities—to do better, push harder, and be faster than we were the day before. When we fail, we learn from it and move on together. And when we succeed, we use the momentum to go even further. We create value with everything we do, building the foundation of today—and transforming the future of tomorrow.
Join ZT Systems and help us build technology infrastructure that connects the world.
What We Offer
When you join ZT, you’ll enjoy a range of world-class, inclusive employee benefits designed to grow with you and our company. From competitive compensation to 401K matching to comprehensive health & wellness programs and tuition reimbursement, ZT Systems offers industry leading benefits packages for eligible employees designed to help you get the most out of life.
ZT Group Int’l. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ZT Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Top Skills
What We Do
We create cloud-enabling server solutions that help the world’s leading companies turn their ideas into reality. Our customers are future-focused and so are we, always a step ahead of the next challenge. As experts in engineering, manufacturing, and supply chain, we’re the bridge between problem and solution for the world’s leading cloud and telecom providers. Our customers depend on us to solve their most complex server design needs.
Why Work With Us
We're purpose-built to deliver the best. ZT Systems is a leading provider of complex compute, storage, and accelerator solutions for the world's leading cloud and telecom service providers. Together, we’re tackling complex challenges and creating impactful solutions in one of the world’s most high-demand industries.
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