Systems Technologist, India Office

We are seeking a skilled System Technologist to join our dynamic team. In this role, you will play a pivotal part in ensuring the functionality, scalability, and security of our systems through comprehensive testing methodologies. Beyond testing, you will provide essential support, actively engaging with customers to troubleshoot issues, gather necessary information, and ensure timely resolution.
Job Requirements:

• Bachelor’s degree in technology or computer science, Engineering or a related field.
• 1 year of experience in Python/Bash scripting
• 1-2 years of experience as a System Engineer or similar role
• 1 year of experience using Linux or Unix environments, Debian or Ubuntu
• Working knowledge of virtualization, VMWare, or equivalent
• Good understanding and knowledge of Networking

Beneficial Additional Skills and Experience:

• Knowledge in cloud providers (AWS/AZURE/GCP)
• Knowledge in Database technologies (MySQL/NoSQL

Roles & Responsibilities:

• System testing: Able to perform functionality/configuration/scalability/security testing of the system.
• Provide Tier-2 support for customer issues, should collect necessary information from the customer support/Reporter, create relevant Jira tickets, tracking the tickets, finding root cause & follow ups.
• Must be able to identify and escalate the issues that arise during the testing of the in-house system.
• Should be able to find root cause/narrow down the customer issues, if required further escalate to product team.
• Maintain and utilize custom scripts and in-house tools for test automation of the system.
• Create technical documentation for system upgrades and deployments, should excel in documenting software upgrades/fixes.
• Control the System level regression testing. Compare/Analyze pre & post upgrade results of the system.
• Supporting customer systems remotely. Able to support the upgrade process, should be good in troubleshooting/rollback procedures.

Office Timing: 1pm to 9pm IST
Office Location: Manyata Tech Park, Bangalore, India
Work Model: Currently remote
About Evertz:
Evertz India is the subsidy of Evertz Microsystems (TSX:ET) a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery. Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers. With over 1800+ employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.