Systems Engineer

About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

We are seeking a highly skilled and experienced System Engineer to join our dynamic team. As a System Operations Engineer, you will be responsible for designing, implementing, and maintaining our company’s strategy for Application Management. You will work closely with cross-functional teams to ensure seamless integration of hardware, software, and networking components to meet our business objectives. The ideal candidate will have a strong background in application management using SCCM to manage large scale environments. The candidate should also have a working knowledge or foundational understanding of MS Intune.

Responsibilities:

• Maintain scalable and reliable systems infrastructure to support our organization’s operations.
• Collaborate with software developers, network engineers, and other stakeholders to design and implement integrated solutions.
• Provide expertise in managing and maintaining ongoing application management efforts utilizing SCCM
• Create, Modify, and Maintain Group Policy Objects (GPOs) within the organization.
• Perform system monitoring and backup tasks which include tuning, and optimization to ensure maximum uptime and efficiency.
• Develop and maintain documentation, including system diagrams, procedures, and configurations.
• The candidate should possess strong problem-solving skills, with an ability to think on their feet and make quick, informed decisions to resolve issues efficiently and independently when necessary.
• Assist 1st and 2nd-level HD teams in troubleshooting and resolving complex issues promptly.
• Participate in on-call rotation and respond to system emergencies as needed.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as a System Engineer or similar role, with a minimum of 8 years in system administration or engineering.
• Strong understanding of networking concepts, protocols, and technologies (TCP/IP, DNS, DHCP, VPN, etc.).
• Experience with virtualization technologies such as VMware, HyperV, or KVM.
• Knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud.
• Familiarity with scripting languages (Bash, PowerShell, terraform, python) for automation and configuration management
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively in a team environment and independently.

Preferred Qualifications:

• Certifications such as MCSE, RHCE, or AWS Certified SysOps Administrator or equivalent.
• Experience with containerization and orchestration tools such as Docker and Kubernetes.
• Knowledge of DevOps practices and tools (CI/CD, Jenkins, Ansible, Terraform).
• Understanding of cybersecurity principles and best practices.

This is an exempt position. The base compensation range for this role is $99,000 - $125,000.  At VillageMD, compensation is based on several factors including but not limited to education, work experience, certifications, location, etc.  The selected candidate will be eligible for a valuable company benefits plan, including health insurance, dental insurance, life insurance, and access to a 401k plan

About Our CommitmentTotal Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.  Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.