Systems Engineer III

Who we are

SeekWell is the parent company of 1-800 Contacts, Luna, and Hello Eyes. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer and optometrists squirm. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built an excellent company and changed an industry by putting the customer first, always. The best is yet to come!

Why you want this job

As a Systems Engineer III, you’ll play a key role in ensuring the stability, security, and efficiency of SeekWell’s systems and applications across multiple distinct businesses. You’ll work closely with IT teams and non-IT business units to address their technology needs, process support requests, and architect innovative solutions. If you’re passionate about optimizing systems, modernizing endpoint management, and collaborating with cross-functional teams, this role is for you!

What you’ll do

• Monitor and optimize the performance of company systems, ensuring peak efficiency.
• Administer core systems, including Active Directory, MSCS, SQL Server, DNS, DHCP, IIS, SharePoint, Office 365, Azure, and AWS.
• Assist with the installation of software releases, patches, and system/infrastructure upgrades.
• Troubleshoot and resolve complex systems and storage issues.
• Maintain and enhance system security, ensuring compliance with best practices.
• Act as an escalation point for junior staff, providing guidance and support.
• Lead DevOps initiatives to improve workflows and deployment processes.
• Modernize endpoint management capabilities using Intune and SCCM

What you'll need

• 5+ years of computer-related work experience.
• Microsoft Certified Solutions Expert (MCSE) certification.
• Bachelor’s degree in a relevant field.
• Strong experience with public cloud platforms (Azure, AWS, GCP).
• Expert-level understanding of the Microsoft tech stack, including:
  • Windows Server, Active Directory, Azure Active Directory
  • Office 365, SharePoint, Teams, Power BI, Cloud App Security
  • Endpoint Manager, Intune, System Center Configuration Manager (SCCM)
• Proficiency in scripting with PowerShell.

Why we will love you

• You perform exceptionally well under pressure and thrive in a fast-paced environment.
• You’re a natural problem solver, both independently and as part of a team.
• You’re innovative and enjoy thinking outside the box to deliver creative solutions.
• You’re open to feedback and dedicated to growth and continuous learning.
• You can work full-time, with shifts varying between 8:00 AM–6:00 PM, and participate in a 24/7 on-call rotation every few weeks.
• You embrace the challenge of frequent after-hours calls and see it as an opportunity to make an impact.

Perks

• Free eye exams for your entire family
• Deep discounts on lenses, glasses, and other services
• Amazing healthcare coverage
• 401(k) match
• Flexible PTO
• Tuition reimbursement program
• In-house restaurant with highly discounted meals (Steak dinner under $6)
• Free snacks, ice cream, and drinks every day
• Full onsite gym

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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