Description
Today’s world is crime-riddled. Criminals are everywhere, invisible, virtual and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough…
Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too.
For nearly 30 years, the incredible minds at Cognyte around the world have worked closely together and put their expertise to work, to keep up with constantly evolving technological and criminal trends, and help make the world a safer place with leading investigative analytics software solutions.
We are defined by our dedication to doing good and this translates to business success, meaningful work friendships, a can-do attitude, and deep curiosity.
We are looking for a talented System Integration Engineer to join the SI team in Romania.
Your impact
- Responsibility for supporting complex systems at customer site, based on multipart technology:
- Install, configure, and test, HW appliances, operating systems, application software, and system management tools
- Liaise with vendors and other 3rd party technical personnel for problem resolution
- Customer-facing responsibility:
- Manage the ongoing support discussions with technology and operation teams
- Serve as the first escalation level and customer focal point for systems under implementation
- Act as the customer's trusted advisor and mediate between the customer and tiers’ support units
- Engage with customer teams to understand the reported issues and demonstrate the fixes
- Collect, compose, review, and present the Root Cause Analysis
Requirements
Your tool box
- BS/MS degree in Computer Science, System Engineering, or a related subject
- Proven work experience of min 3 years as a Support Engineer / System Engineer
- Technical troubleshooting and debugging skills
- Ability to write technical documentation
- Operating systems Windows & Linux (RHEL, Ubuntu)
- Automation tools: Ansible
- Containers and orchestration: Kubernetes, Helm, Docker
- CI: Jenkins, Jenkins pipelines
- Scripting languages: Python, Bash
- Big Data (Hadoop, HDFS, Kafka)
- HW appliances diagnostics and repair
- WAN & LAN communication equipment
- Virtualization (Vmware, HyperV)
Additional technical knowledge/experience in below fields will be considered an advantage:
- Telecom (GSM, LTE, 5G) signaling methods, Payload types, Carrier-class networking
- Central storage solutions and enterprise server hardware (EMC, Netapp, HPE, Dell)
- Circuit switch, packet data and ISP networks (GSM, LTE, HSPA, PSTN, IP, MPLS, Ethernet)
- Database administration and maintenance, MS SQL and postgreSQL
- Infrastructure security and technologies, integration of security appliances
We believe that diverse teams drive the greatness of ideas, products, and companies. Whatever your race, gender, age, creed, or taste in music – if you’ve got the drive, commitment, and dedication to be the best, do your best, and work with the best, then come join us. We’re waiting for you.
Curious? Apply now.
Top Skills
What We Do
Cognyte Software Ltd. is a global leader in investigative analytics software that empowers a variety of government and other organizations with Actionable Intelligence for a Safer World™. Our open interface software is designed to help customers accelerate and improve the effectiveness of investigations and decision-making. Hundreds of customers rely on our solutions to accelerate and conduct investigations and derive insights, with which they identify, neutralize, and tackle threats to national security and address different forms of criminal and terror activities.
