System Engineer - Jira / Slack

Job Description:

Cambria is looking for a skilled and motivated System Engineer with a focus on Slack and Atlassian operations to join our IT team. The ideal candidate will have a strong background in administering, configuring, and modifying collaboration and project management tools, specifically Slack and the Atlassian suite, including Jira and Confluence.

This role is crucial in supporting our technology infrastructure and facilitating seamless organizational communication and project tracking. If you have a passion for technology and a proven record of accomplishment in system administration within a manufacturing environment, we encourage you to apply.

Roles & Responsibilities:

Atlassian Administration:

• Manage and maintain Atlassian Jira and Confluence, including user account management, permissions, workflows, and configurations.

• Provide end-user support and training for Jira and Confluence.

• Troubleshoot application issues and implement solutions.

• Stay current on Atlassian best practices and new features.

Slack Administration:

• Manage and maintain Slack workspaces, including user account management, channel organization, and integrations.

• Provide end-user support and training for Slack.

• Troubleshoot Slack issues and implement solutions.

• Ensure Slack security and compliance.

Collaboration and Communication:

• Work closely with cross-functional teams to understand their needs and provide appropriate application support.

• Communicate effectively with users and stakeholders about application updates, changes, and issues.

• Contribute to the development of application documentation and training materials.

Qualifications & Skills:

• Proven experience as a System Administrator, with a focus on Service Desk operations and support.

• 2+ years of experience in Slack administration.

• Familiarity of ITIL principles and best practices.

• Excellent problem-solving and analytical skills.

• Strong communication and interpersonal skills.

• Experience working in or supporting a manufacturing environment is a plus.

• Ability to work independently and as part of a team, managing multiple priorities in a fast-paced setting.

Minimum Requirements:

Education: Bachelor's degree in Computer Science or a related field, or equivalent experience

Experience: 3+ years of experience in Atlassian administration

Systems: Proficient in Jira, Confluence, and Slack

Additional Requirements:

Managerial Responsibilities: No

Travel Requirements: May require travel to other local Cambria locations.

Physical Requirements: This position requires the ability to lift up to 50 lbs and work in prolonged standing and/or sitting positions.

Cambria offers a competitive benefits package that encompasses Health and Dental Insurance, Paid Time Off, 7 paid Holidays , 401(k) plus matching, Discretionary Profit Sharing, Flexible Spending Account; Life, Supplemental Life, and Disability Insurance; Referral Program, Tuition Reimbursement, Employee Assistance Program, Employee Discount and Professional Development Assistance.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At Cambria, dedication to philanthropy and our people is at the heart of who we are. We strive to make a meaningful difference in the world every day by prioritizing employee well-being and fostering inclusivity and empowerment. Under the banner of CambriaCares, our philanthropic endeavors show our commitment to our people and our community to uplift kids, support education, and contribute to a sustainable future.

For additional company information, please visit www.CambriaUSA.com

Offer of employment will be contingent upon the successful completion of background verification check, subject to applicable laws and regulations.