System Analyst

System Analyst

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Location : Singapore

Responsibilities

• Participate in end-to-end projects for system implementation of MLS system
• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
• Liaise with application teams across group and countries build the enhancements according to the technical solution plan
• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions
• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule
• Perform data mapping and process mapping with interfacing applications
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested
• Test, maintain and recommend software improvements to ensure strong functionality and optimization
• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing
• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result
• Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment
• Manage project change request approval windows and deployment schedule
• Facilitate and provide technical and testing support before and after production deployment
• Liaise with other units across IT and Business in the organization
• Manage external vendors for project delivery within schedule

Requirements

Must Have
•    At least 8 years of experience / knowledge in Application architecture and System Integration with combination of technologies such as Unix, Linux, Apache, Jboss. Maria database and NoSQL
•    At least 8 years of CICD implementation experience from scratch with combination of technologies such GitHub, Gitlab, Bitbucket, Jenkins, Aldon, etc
•    At least 10 years of experience in developing Unix Shell Scripting, SQL, Java or Python
•    At least 10 years of experience in application and database design and UI/UX design
•    At least 8 years of experience in business analysis, data mapping and process mapping
•    At least 8 years of experience in Production Support Management, Incident and Problem Management
•    Ability to multitask effectively and handle large amounts of data
•    Highly driven, pro-active and a strong team player
•    Excellent interpersonal skills and written and verbal communication skills in English

Good to Have
•    Experience in network and security experience to resolve firewall connection issue, integration issue, load balancing and disaster recovery needs
•    Knowledge in networking, firewall, data migration, password encryption, SSO integration, and disaster recovery planning and testing
•    Experience in Hadoop ecosystem and technologies
•    Experience in NoSQL database or Big Data
•    Experience in Control-M, and JIRA
•    Experience in SharePoint and Confluence

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.