System Analyst (Insurance)

TBC Bank Uzbekistan, the first digital bank in Uzbekistan and a part of TBC Bank Group PLC, commenced its operations in 2020. Today, the bank is rapidly developing, offering retail banking solutions through its innovative fintech platform. Over 4 million registered users have access to banking services via its mobile application. "Making People's Life Easier" - the core principle of TBC Bank's operations. By advancing digital technologies across all spheres of life, TBC Bank is dedicated to building a bank free from queues, physical offices, bureaucracy, complex terminologies, and lengthy waits.

Primary Focus: 

• Product and Service Expertise: Become an expert in your product and the services it uses.
• Participate in the product lifecycle: Participate in the design, development, testing, launch, and maintenance of the product.
• Business Process Modeling: Describe high-level and detailed business processes for your product.
• Creating Instructions: Create instructions for your product.
• Designing Systems and REST APIs: Design information systems and REST APIs independently or jointly with developers.
• Preparing Technical Assignments: Create Technical Assignments for development for contractors.
• Developing Acceptance Criteria and Definition of Done: Create Acceptance Criteria and Definition of Done for the tasks of your own development team.
• Interacting with Contractors and Service Providers: Negotiate with contractors and track their development deadlines and bug fixes; Negotiate with service providers and track their development deadlines and bug fixes.
• Incident Analysis and Process Optimization: Analyze and investigate customer incidents to identify bugs and optimize processes.

Qualifications:

• Experience in modeling processes in BPMN.
• Confident use of Excel (creating pivot tables, comparing data).
• Readiness to work independently.
• Readiness to work in an office with a distributed team.

It will be a plus:

• Experience in commercial development in any role of the product team.
• Experience in developing insurance products and services.
• Technical or mathematical higher education and participation in Olympiads
• Experience in an insurance company, fintech or bank.
• Experience in using relational and non-relational databases.
• Experience in modeling in UML.
• Knowledge of application architecture.
• Knowledge of the principles of message queues.
• Understanding of REST API principles.
• API testing skills using Postman.
• Leadership and mentoring skills.

Knowledge of languages:

• Russian – fluent;
• English – confident;
• Uzbek – desirable.

Working with us means:

• An open atmosphere and vibrant team life without unnecessary bureaucracy or dress code;
• Medical insurance with extended coverage after the probation period;
• Coverage for conference participation, discounts for English language courses, and access to educational platforms (Coursera, Udemy);
• Internal meetups: lightning & thunder talks;
• High-performance equipment and additional monitors for productive work;
• Class “A” office in the city center
• A multicultural team (Georgia, Russia, Poland, Kazakhstan, Kyrgyzstan, Ukraine, Tajikistan);
• Referral program "Bring a Friend" with bonus opportunities;
• Coffee points for snacks at any time;
• Team-building and sports events that foster team spirit.