Company Description
Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions.
Our mission is to enable our clients to become more agile and competitive with the help of innovative technologies. We empower our clients to respond faster and more intuitively to changing market dynamics.
The business environment is complex, often under significant constraints and pressures from various sources. We have the knowledge, experience and capabilities to provide our clients the tools they require to achieve better, faster and effective transformation that make them the leaders in their industry.
Our Goals Are:
• To use our expertise to the benefit of our clients and partners through open communication and collaboration.
• To ensure sustainable and profitable long-term growth.
• To provide a return on investment to shareholders.
• To promote employee development.
Job Description
Thorough applied technical knowledge of the advanced concepts and technologies associated with Dispatching for multiple accounts across multiple sectors & technologies. "Must have prior experience and working knowledge in system administration work on 2-3 specific customer accounts within any of the supported technologies. Required to have good analytical and communication skills and to be knowledgeable in queuing theory. Must have knowledge in handling of supported technologies. Has a keen awareness on pool workload and prioritized assignments/activities. Certification in technology disciplines supported by the pool is highly preferred. Required to coordinate and communicate activities, and exchange information, concepts, and concerns with other delivery center dispatchers. Monitors and reports the delivery performance key performance indicators (KPI’s) of the team.Analyzes all incoming work thereby deriving a solution that optimizes the execution on a continual basis. Also analyzes metrics to identify, understand, and resolve trends by making recommendations to improve overall department operations.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Top Skills
What We Do
Xinnovit is a leading technology, consulting and business services firm. From strategy, operations and management to organizational transformation, we work with companies across various industries to deliver sustained shareholder value growth. Our in-depth industry knowledge, technology and business expertise, combined with our innovative thinking helps organizations to anticipate change, improve operations.
