Professional Services Consultant - Bougainville – Papua New Guinea (PNG)

Posted 9 Days Ago
Be an Early Applicant
Manila, First District NCR, National Capital Region
Mid level
Software
The Role
As a Support Specialist, you will provide first-line support to customers during and after the implementation of products, handling inquiries and facilitating solutions. Responsibilities include analyzing business requirements, developing software solutions, delivering functional training, and collaborating with various stakeholders while providing feedback to improve products.
Summary Generated by Built In

Our Professional Services Consultants are responsible for all aspects of implementing FreeBalance Accountability Suite Software, using generally accepted accounting principles and standards, Government-wide accounting policies and best practices, extensive product knowledge, and applying technology to government business operations.

 

The key to this position is the ability to transfer knowledge and skills to government staff for capacity building and assist the government organization with change management best practices in transitioning to the new financial management processes and software. Serving as a subject matter expert, provide support to other areas within FreeBalance such as input to product enhancements and preparation of bid submissions. The position is based in Bougainville (PNG).

Main Responsibilities:

  • Implementation and deploying FreeBalance Accountability Suite Software using FreeBalance ISO 9001:2000 certified i3+qM methodology.
  • Manage customer expectations and advocate FreeBalance values and best practices.
  • Review and assemble government financial management system legislation, policies operations, and reporting requirements, all of which are necessary input to the business review and reengineering stage.
  • Conduct business requirements review with the client and prepare requirements analyses and system/configuration design related to required government accounting functions.
  • Configure and demonstrate the FreeBalance software/solution to the client, illustrating the mapping between the process to the technology.
  • Develop acceptance test plans and conduct acceptance testing of the configured FreeBalance software/system with the client.
  • Develop training material and deliver required product and user training courses, including ‘Train the Trainer’, to meet the client’s needs.
  • Transfer knowledge to the client related to project management, change management, and correct use of the FreeBalance products/solution as a ‘Super User’.
  • Manage your day-to-day operations aspects of a project and scope, including meeting the project schedules and WBS tasks, and submitting quality deliverables.
  • Expertise in public financial administration and more specifically: monitoring, follow-up, and execution of the budget, public accounting / financial control, human resources management in the public sector, taxation, public investment, and government procurement.
  • Provide input to product management on functional matters and future product requirements based on feedback from the client.
  • Report progress on all assigned activities and deliverables to the Project Manager.
  • Work with the Project Manager and team to achieve all milestones in a timely manner and on budget.
  • Willing to relocate and work in Bougainville, Papua New Guinea

Qualifications:

  • Minimum University degree in Accounting or a related field such as Commerce, Business Administration, or Financial Administration, with strong financial management experience.
  • Financial designation (e.g. CMA, CGA) and work experience with a large national accounting firm or ERP firm as an asset.
  • 10 years of post-qualification experience.
  • 5 years experience in being directly deployed in the field of Financial Management.
  • 5 years experience in being directly deployed in the field of Process Optimization.
  • 5 years of experience in ERP software implementation is an asset.
  • Experience with ANSI SQL scripts and Jaspersoft iReports / Crystal Reports tools is a Plus.
  • Solid understanding of budgeting and accounting processes and procedures, particularly in the public sector.
  • Demonstrated experience in implementing and deploying software applications, gathering and documenting client’s requirements, particularly for the development and implementation of software applications.
  • Previous experience in software configuration of a financial system.
  • Demonstrated experience working with customers resulting in a positive and ongoing relationship.
  • Professional demeanor to customers and colleagues.
  • Strong analytical skills with multi-tasking ability.
  • The successful candidate MUST be willing to travel and MUST read, write, and speak English fluently. Other languages are considered an asset.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. FreeBalance is an inclusive employer dedicated to building a diverse workforce to increase the representation of the designated groups based on each country’s legislation. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective labour law throughout all stages of the recruitment process.

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The Company
HQ: Washington , DC
210 Employees
On-site Workplace
Year Founded: 1984

What We Do

FreeBalance is a purpose-led organisation dedicated to improving citizen wellbeing around the world.

Our Public Financial Management (PFM) and GovTech solutions, advisory services and training deliver realistic and impactful public sector reform that enhance transparency, improve effectiveness, restore trust and create innovation breakthrough opportunities. We believe strongly in fiscal transparency and accountability and our products help bring the power of open government to citizens and decision-makers around the world.

With a 35-year track record of success and operations in 27 countries, FreeBalance has unparalleled experience in public finance reform and is a specialized Business-to-Government (B2G) firm.

The FreeBalance team is composed of passionate and inspired people who build solutions that make a difference. With over 30 different nationalities in the team we pride ourselves on our diversity and are deeply committed to building local talent in the countries in which we operate. This diversity of thinking helps us to create solutions relevant to the country context.

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