Company Description
Founded in Munich, Germany in 1989, Brainlab develops, manufactures and markets software-driven medical technology, enabling access to improved, more efficient, less-invasive patient treatments. Our key to success is our creative, talented and hard-working team, which consists of around 2400 dedicated and inspiring individuals in 25 locations worldwide. To succeed in reaching our targets, we are seeking committed colleagues who can stand behind our core values curious, authentic and useful.
Job Description
Brainlab is looking for a Support Specialist to support our Radiosurgery and Radiotherapy customers from a home office based in Vienna.
As a Support Specialist your main tasks will include:
- Perform installations of radiotherapy and radio surgery products in your assigned area as well as in other countries in Europe
- Perform service and installations of radiotherapy/radio surgery products
- Independently perform troubleshooting and repairs
- Provide on-site guidance and assistance to physicians and physicists maximizing efficiency and usage of the Brainlab oncology solutions
- Effectively communicate with customers to understand problems and adequately troubleshoot issues
- Perform routine calibrations and preventative maintenance
- Deliver high level customer service
Qualifications
- B.S. in Electrical, Electronic or Biomedical Engineering, Medical Physics, Physics or equivalent working experience
- Computer expertise and familiarity with hardware troubleshooting and Networks / IT infrastructure
- Knowledge of medical linear accelerator or x-ray imaging systems preferred
- Must be a self-starter, working without close supervision, be able to successfully schedule, organize and conduct service activities in assigned territory
- Excellent organization and time management skills, and the ability to manage many work streams simultaneously
- Excellent written and oral communication skills in German and English
- Works well in a team environment and individually
- High flexibility and ability to travel 70%
Additional Information
- A mutually-supportive, international team
- Meaningful work with a lasting impact on medical technology
- Company car, cell phone, laptop - also for private use
- Flexible working hours as well as homeoffice
- Regular after work, team, and company events
- Comprehensive training and continuing education opportunities
Ready to apply? We look forward to receiving your online application including your first available start date and desired salary.
Contact person: Ayline Föll
Top Skills
What We Do
Brainlab is a digital medical technology pioneer founded in 1989 and headquartered in Munich. The company employs more than 2000 people in 25 locations around the globe. Brainlab serves physicians, medical professionals and their patients in over 6000 hospitals in 121 countries.
Brainlab creates software-driven medical solutions that digitize, automate and optimize clinical workflows for neurosurgery, spine, trauma, craniomaxillofacial (CMF), general and vascular surgery as well as radiotherapy and radiosurgery. Core products center around surgical navigation, radiotherapy, digital operating room integration, and information and knowledge exchange. The Brainlab open framework operating system will allow third parties to develop medical applications to further advance the field of spatial computing and mixed reality.
Brainlab is dedicated to creating an impact in healthcare. The company connects opportunities from emerging digital technologies to transform healthcare at scale and help improve the lives of patients worldwide.
