Support Engineer – Rest APIs

Posted 23 Days Ago
8 Locations
Remote
Senior level
Retail • Sports
The Role
Work with the Global BI Support Engineering Team to test and support PUMA data service applications, monitor API performance, and troubleshoot issues, while collaborating with developers on projects and documentation.
Summary Generated by Built In

YOUR MISSION

YOUR MISSION

PUMA’s Global BI Development Team is in the process of moving BI landscape into Azure Cloud. One main area of PUMA landscape is PUMA API Portal, where our PUMA Data Hub Team is creating data-as-a-service REST APIs. 

You will be part of our Global BI Support Engineering Team and will take care about testing and level 1 + 2 support of PUMA data service applications.

  • Working close together with REST API Developers on projects; create “Operational Guide” and align on deployment time plans. 
  • monitoring of REST APIs and Azure function applications created by developers. Gives feedback how REST APIs performs on production system and propose improvements.  
  • Troubleshoot and provide solutions for technical issues.
  • Provide technical support to external parties/vendors and create FAQ document.
  • Collects PUMA service desk and JIRA tickets to visualize and categorize issues raised by external teams. Reports to developers to prevent issues from happening again.

YOUR TALENT

YOUR TALENT

  • University Degree in Computer Sciences or a similar field of studies.
  • 5 years of experience in Azure environment. Ideally accomplished MS courses AZ-104 and AZ 204.
  • Strong understanding of the following Azure Services: Application Service Plan, Azure Functions, Azure Monitor, Application Insights.
  • At least 3 years of experience in working with REST APIs and related tools like Postman, openAPI Swagger, YAML etc.
  • Has coding experience in Python and PySpark and working with GitHub repos and VS Code.
  • Has strong technical troubleshooting and problem-solving skills.
  • Very high motivation in helping teammates to succeed in projects.
  • Good communication skills and fluent in English
  • Willing to work in Makati

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

Top Skills

Azure
Git
Openapi
Postman
Pyspark
Python
Rest Apis
Swagger
Vs Code
Yaml
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The Company
Boston, MA
14,000 Employees
On-site Workplace
Year Founded: 1948

What We Do

At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture. That hustler’s spirit can be felt across PUMA categories, partnerships, offices, and countries. And we are always in search of talent that can help us set the pace at which sport and culture collide, as well as finding better ways to connect and collaborate with our communities.

PUMA supports over 14,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

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