Supply Operations Coordinator

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.

The Supply Operations Coordinator serves a key role to the organization, connecting the Commercial business functions to Supply Chain and acting as a single point of contact to execute Commercial strategies within and across the end-to-end NA & Global Supply Chain to achieve optimal customer service and inventory levels.

This role will provide YOU the opportunity to lead key activities to progress YOUR career.  These responsibilities include some of the following:

• Communicate any backorder or write-off/obsolete risks which will impact the deployment of Commercial initiatives
• Coordinate the executional requirements of a specific portfolio/category within Haleon. This would include, establishing and managing all transition related timelines across and within the Supply Chain (Supply Planning, Demand Planning, Customer Service, Logisitics
• Report OOS situation to the commercial business and provide an overview on supply situation and availability based on information from the central systems (SOLs) and SC Hub. Coordinate the general overview for US and communicate to the Commercial team (incl. lost sales, OOS reasons)
• Lead Interactions with SC-Hub, Demand Forecasting, Marketing and Sales to manage, influence and solve issues which lead to higher customer service
• Coordinate communication and escalation resolution on obsolescence and write-off management in collaboration with Supply Planning Hub, Customer Service and Supply Chain Finance
• Management of SKU transitions and product restages (including SKU rationalization) liaising with the HUB to ensure appropriate and aligned exit strategies are in place and run out plans developed to minimize financial risk and market disruption
• Coordinate any rework requirements with Commercial team and the Supply Planning Hub
• Liaise with Demand Forecasting and customer service regarding necessary product allocation – quantity assessment, fair sharing, etc.
• Coordinate and communicate allocation decisions to ensure commercial and supply chain alignment
• Manage the review and sales outlet identification process of Obsolete Inventory & Fast Sell of short dated product, partnering with the Commercial team (Marketing, Sales, Customer Strategy) as well as Customer Service and Logistics and manage monthly SLOBs reporting
• Lead Cx Portfolio Optimization and Exit Strategy review process through DRM meetings to identify discontinuation candidates from the portfolio based on low revenue/profitability/volume
• Provide SC oversight of artwork changes/transitions to limit component and finished good write-off and orchestrate timelines to reduce component exposure as we changed artwork for DPC made open stock items
• Coordinate item configuration changes (Pack changes requiring UPC changes, phase in of changes that impact Master Data and Customer Service groups)
• Conduct OTIF root cause analysis, gain alignment with SC stakeholders and provide commentary for reporting both locally and globally (Global, SCIM 1-4)
• Lead weekly SCIM 1 meetings with Supply Planning, Demand Planning and Repack Planning to discuss and drive decisions around short and long-term risk mitigation of supply issues, demand forecast changes and impact to supply and any obsolescence risks, artwork changes, NPI status, long term scenario planning
• Conduct bi-weekly category Commercial Connect meetings to review OTIF risks, transitions, discontinuations, and SLOBs risks
• Participate in monthly category DRM meetings, presenting updates on Portfolio Optimization Management, SLOBs risk mitigation, short and long-term supply issues as well as ad-hoc reporting that serves to update the business on emerging issues E2E SC issues as part of Core Commercial Cycle

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Bachelor’s degree in Supply Chain, Engineering or Sciences

• 2+ years experience in supply chain

• Experience with Power BI, Excel, Sap

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Excellent written and verbal communication skills
• Proactive and high sense of urgency
• Supply Planning and/or Production Planning Experience
• Knowledge and experience in dealing with highly complex/regulated supply chains, copacking sites, and processes
• Strong analytical, problem solving, and critical thinking skills
• Demonstrate high accountability, attention to detail, and the ability to work collaboratively in a cross functional and Regional/Global Matrix to achieve common goals
• Capability to drive analytical assessments through financial risks assessments
• Networking & influencing skills at all levels, both internally & externally
• Proven capability in building strong relationships with key stakeholder and multiple interfaces
• Excellent leadership capability and a strong team player
• Customer driven

Why join us?

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program.  This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave.  On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family.  We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering. The estimated salary range for this role $98,950 - $135,884.

Please save a copy of the job description, as this may be helpful to refer to once the advert closes.

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.

Accommodation Requests 

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please contact us by sending an email to [email protected]. Please include the following in your email: 

• Use subject line: ‘Haleon Careers: Job Accommodation Request’ 

• Your Name and contact information 

• Requisition ID and Job Title you are interested in 

• Location of Requisition (city/state or province/country) 

• Description of specific accommodation you are requesting 

• Resumes, CVs, or other requests outside of accommodation support submitted to this email box will not be accepted.   

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program.  This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave.  On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family.  We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.