Supplier Quality Engineer

Posted 7 Days Ago
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Kampung Malaysia, Butterworth, Daerah Utara, Pulau Pinang
Mid level
Healthtech • Biotech
The Role
The Supplier Quality Engineer role involves improving supplier performance and quality at Smith & Nephew Malaysia through audits, quality initiatives, and collaboration with suppliers. Responsibilities include handling corrective actions, leading supplier qualifications, and ensuring compliance with quality standards, while also employing statistical techniques for continuous improvement.
Summary Generated by Built In

Supplier Quality Engineer

Drive supplier capability and performance to meet or exceed Smith & Nephew Malaysia's quality, delivery, and cost standards.
 

What will you be doing?

  • Handle supplier files and electronic databases while driving supplier quality improvement initiatives. This includes issuing Supplier Corrective Action Requests (SCARs), facilitating kaizen workshops, and ensuring continuous improvement in supplier quality levels to reduce defects and associated costs.

  • Lead new supplier qualifications, conduct supplier audits, and assess technical capabilities to ensure compliance with Smith & Nephew's product standards. This involves evaluating supplier processes, writing audit reports, and tracking corrective actions to closure. Verification and validation requirements for newly sourced parts are also defined and handled.

  • Collaborate with suppliers to address quality, delivery, and cost issues. Conduct on-site problem-solving and train suppliers on quality tools like PFMEA, Control Plans, MSA, 5-Why, and 8D. Utilize statistical techniques to analyze data, identify trends, and drive continuous improvement. Supplier quality risk management and mitigation strategies are also established and maintained.
     

What will you need to be successful?

  • A bachelor's degree in Mechanical or Material Engineering is required. Candidates must be certified as ISO 13485, TS16949, and AS9100 Quality Auditors. A Six Sigma Black Belt background is a significant advantage for this role.

  • Candidates should have at least 3 years of experience in quality management within multinational or local companies, with a solid understanding of QMS standards (ISO 13485 or equivalent). Experience in supplier audits, supplier capability assessments, and supplier process validations (IQ/OQ/PQ) is essential. Proficiency in quality tools such as PFMEA, SPC, Control Plans, and MSA is required, along with hands-on experience in problem-solving methods like 5-Why and 8D reporting. Strong leadership, communication, and English language skills are essential.

  • The role involves driving supplier quality performance, conducting new supplier audits, and leading supplier risk mitigation initiatives. Candidates should have experience handling supplier qualifications, problem-solving, and continuous improvement efforts. Physical demands are tied to achieving supplier quality performance goals and completing work plans, with a 25–50% travel requirement.
     

You. Unlimited.

We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve.

  • Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website (https://www.smith-nephew.com/)

  • Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options.

  • Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!

  • Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.

  • Flexibility: Hybrid Working Model (For most professional roles).

  • Training: Hands-On, Team-Customised, Mentorship

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We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.  

Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.

Explore our new website and learn more about our mission, our team, and the opportunities we offer. 

Top Skills

5-Why
8D
As9100
Control Plans
Iso 13485
Msa
Pfmea
Six Sigma
Spc
Ts16949
The Company
Andover, MA
15,318 Employees
On-site Workplace

What We Do

Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential.

From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place.

Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart.

Through a spirit of ownership and can-do attitude, we work together to win..

We’re a company of people who care about each other, about our customers and their patients, and about our communities.

Together, we fulfill our shared purpose of Life Unlimited.

Please note: not all products referred to may be approved for use or available in all markets.

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