Are you an experienced supervisor or team lead? As such, do you enjoy motivating others, providing training and professional development? Are you able to connect with people—to meet them where they are and coaching them to where they want them to be? If you’ve answered yes to these questions, keep reading. We may have the perfect role for you in your own career growth!
What you'll be doing...
We are looking for someone who is a strong, independent thinker and leader, with previous supervisory experience, to lead and develop staff within the department. We will provide you with training to work within our industry.
- Mentor direct reports and be the champion of quality standards and outstanding service
- Oversee the workflow for collection and assignment of $1.5 billion in pension contributions
- Resolve escalated issues with billing, refunds, adjustments
- Coordinate with leaders of other departments: accounting, audit, and contract administration
- Monitor and assess department workflow with an eye toward continuous improvement
- Ensure effective communication with onsite associates and NWA management
*This position is 100% on-site and will be based in our Pasadena, CA office.
Who you are...
- Educated. Bachelor's Degree or equivalent combination skills, experience and education
- Experienced. Minimum of 2 years of supervisory experience
- Leader. Ability to partner, influence, delegate and work effectively with all levels of staff
- Detailed. Highly organized with strong attention to detail
- Problem Solver. Ability to quickly analyze problems & develop solutions
- Technically Savvy. Intermediate skills in Excel, Word, Outlook and Adobe
Who we are...
Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com)
If hired, you can expect...
- Salary range of $5,651 - $7,645 per month (pay dependent on experience & qualifications)
- Excellent Medical, Dental (w/Orthodontia), Vision, Rx benefits, disability, life insurance
- Optional benefits: include health flex spending, dependent care assistance & pet insurance
- Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days)
- Generous 401(k) plan with company base contribution & match
- Work-Life Balance
Equal Employment Opportunity
NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at [email protected] to request accommodation.
Northwest Administrators Inc. | Privacy Policy (nwadmin.com)
Top Skills
What We Do
NWA's mission is to provide outstanding service and solutions through knowledge, innovation, dedication & excellence.
Having been in business for over 50 years as a third party administrator (TPA) of employee benefit programs, we can proudly say we have never lost a client due to service related issues.
Our skilled employees are essential in maintaining our position as an industry leader. We strive to create a positive working environment that values:
•Diversity: Our differences, unique talents and varied backgrounds come together to create a stronger whole.
•Working Smart: We encourage innovation and continuous improvement to promote efficiency and accuracy.
•Positive Attitudes: Our professional behavior creates a positive first impression that is lasting for both employees and clients.
•Teamwork: We build each other up; and share our successes, failures, information and ideas.
We have 6 office locations strategically located in large metropolitan areas (Seattle, Portland, Las Vegas, Brisbane, San Francisco & Pasadena). This allows our employees to take advantage of the innovation and diversity that surrounds them and also enables us to hire the best talent in the industry.
Our success and longevity comes from our strength and knowledge in administering Taft Hartley Funds, (including one of the nation’s largest multi-employer defined pension funds) and other multi-employer/association programs, including: Pension plans, Medical, Dental, Vision, Prescription drug, Life, AD&D & Short term disability benefits.
Our high ethical standards and strong focus on customer service cause many to make NWA their career choice-- working here 10, 15, and 20 years or more!
